Advanced Safety Management Systems (SMS) in Civil Aviation

Virtual Class Developed and delivered in collaboration with the industry, this course builds on the existing knowledge and expertise of every participant. The curriculum examines safety management concepts from a holistic point of view, supporting an in-depth understanding of factors that influence safety outcome...

Course Date
5/26/2025 - 5/29/2025

Air Cargo Management

Classroom Training This highly interactive course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. You will review the cargo management system with an international perspective, focusing on the business, operations...

Course Date
1/13/2025 - 1/17/2025

Aircraft Acquisition and Financing

Classroom Training Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Before making the right decision, you need to know your options. This course introduces you to the key leasing and financing schemes available for the purchase and operation of aircraft, incl...

Course Date
1/20/2025 - 1/23/2025

Aircraft Airworthiness and Air Carrier Certification

Classroom Training Understand the ICAO Standards and Regulatory Procedures (SARPs), regulations (JARs, FARs) and requirements relating to aircraft certification and continuing airworthiness, and learn how to apply these processes in your organization. Master the processes involved in obtaining and holding an Air Opera...

Airline Business Models and Competitive Strategies - Virtual Simulation Program

Classroom Training Sharpen your management skills and apply newly acquired knowledge in a real market conditions-based simulation game vying for market share and profitability against fellow professionals from the industry! This 5-day course will help you upgrade your management skills and strategic thinking. You will...

Course Date
7/28/2025 - 8/1/2025

Airline Financial Management

Classroom Training This course will provide you with a comprehensive review of financial analysis and modeling techniques used to resolve challenges faced by airline financial managers. You will learn how to resolve common problems faced by financial decision-makers. 

Course Date
11/4/2024 - 11/8/2024

Airline Leading Practices and Cost Reduction Strategies

Classroom Training Learn why airlines are launching multi-brand products to compete more cost-effectively in the marketplace. Over 5 days you will review successful airline leading revenue practices and a number of airline business models including Low Cost (short haul and transatlantic), Ultra Low Cost, Hybrid, Long ...

Course Date
6/23/2025 - 6/27/2025

Airline Marketing

Classroom Training Growing competition and uncertainty in the global airline industry requires airlines to have professional and innovative marketing functions and professionals. This course looks at the latest airline marketing practices and commercial trends whilst applying classic marketing principles, academic mod...

Aviation Cyber Security

Classroom Training In an industry where almost every business depends on IT systems and the confidentiality and reliability of its data, cyber security is a fast emerging threat to operations. This course will help your organization determine where to start in what can seem like a never-ending effort to protect your i...

Course Date
4/7/2025 - 4/9/2025

Aviation Internal Auditor

Classroom Training The audit requirements, procedures, and skills you need to know to get started as an internal auditor. This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Learn about the audit process through a breakdown of its stages: the audit scope, ob...

Course Date
5/12/2025 - 5/16/2025

Aviation Security Management

Classroom Training In the changing landscape of criminal attacks on civil aviation and security regulations, the role of the Security Manager is vital in assuring efficient and compliant operations. Learn essential management and administration techniques to run your business while complying with national and internat...

Course Date
1/27/2025 - 1/31/2025

Competency-Based Training for Dangerous Goods Instructors

Virtual Class Under a Competency-Based Training and Assessment (CBTA) approach, the instructor plays a critical role in facilitating the trainees’ progression toward their achievement of relevant competencies. The instructor is also required to be actively involved in evaluating the effectiveness of the training ...

Course Date
12/2/2024 - 12/6/2024

Competency-Based Training for Dangerous Goods Instructors

Classroom Training Under a Competency-Based Training and Assessment (CBTA) approach, the instructor plays a critical role in facilitating the trainees’ progression toward their achievement of relevant competencies. The instructor is also required to be actively involved in evaluating the effectiveness of the training ...

Course Date
2/3/2025 - 2/7/2025

Data Science for Decision Making in Aviation

Virtual Class Today, aviation companies are recognizing the importance of data to drive efficiency, cost savings and productivity. In this climate, does your organization have sufficient data literacy to support decision making? Are your finance and other teams well versed with different analytics tools and techn...

Data Science Modelling and Integration for Aviation

Virtual Class Building on IATA's Data Science and Decision Support for Aviation course, this advanced course is designed to provide hands-on experience with data science modelling and in-depth guidance on how to incorporate data science results into day-to-day operations and commercial decisions. This i...

Course Date
12/9/2024 - 12/12/2024

Emergency Planning And Response For Airlines

Classroom Training Airlines must have the ability and the capacity to respond to a disaster (e.g. aircraft accidents, non-aircraft occurrences) or a crisis with knowledgeable, trained and skilled persons with appropriate qualifications on the managerial and expert/specialist level. This course gives you the skills you...

Course Date
9/23/2024 - 9/26/2024

Fatigue Risk Management Systems (FRMS)

Classroom Training Benefit from the latest guidance on aviation Fatigue Management from the IATA Task Force. Learn how to implement and maintain the fatigue management approach that applies to your company. IATA’s Fatigue Risk Management Systems (FRMS) course is based on the: IATA-ICAO-IFALPA Fatigue Management Guide ...

Course Date
8/4/2025 - 8/6/2025

Flight Data Analysis for Airlines

Virtual Class Through interactive self-serve online activities, followed by a series of live sessions with an industry expert, you will get a holistic understanding of a Flight Data Analysis (FDA) program. You will learn the regulations and industry standards that govern FDA and how to comfortably run such a prog...

Course Date
11/25/2024 - 11/28/2024

Human Factors in Aviation

Classroom Training The study of human factors is about understanding human behavior and performance. When applied to aviation operations, human factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance. Gain a comprehensive overview of th...

Incident/Accident Prevention and Investigation

Classroom Training This course provides you with a practical understanding of the systems and tools that organizations have or should have in place that are intended to manage safety risk and reduce the occurrence of incidents and accidents. The course also provides you with knowledge and tools that can be used when a...

Course Date
12/16/2024 - 12/20/2024

International Negotiation Skills

Classroom Training For most of us, to negotiating means entering difficult terrain: weighing our power vs. the relationship, balancing our goals with others, challenging the other party, and compromising. This is enlarged in scale when we need to bridge differences, be it dealing with people from different countries, ...

Course Date
10/21/2024 - 10/23/2024

IOSA Airline Auditor Training

Classroom Training Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9 with this course, which will ensure that you have a comprehensive understanding of the training curriculum for auditors who are assigned to conduct internal auditing against the IOSA Standards and Recommended Pract...

Course Date
2/10/2025 - 2/14/2025

Lithium Battery Logistics Safety Management

Virtual Class This course is aimed at key personal working with lithium batteries in the air industry who are engaged in defining quality and safety management systems around the air transport and handling of lithium batteries. Over three days you will explore IATA’s Lithium Battery Safety Regulations (LBSR) and ...

Managing the Airport/Airline Relationship

Classroom Training Learning Objectives:• Optimise your network structure, revenue and costs• Maximise profitability•Overcome the competition

Course Date
9/11/2024 - 9/12/2024

Network, Fleet and Schedule Planning

Classroom Training Advance your knowledge of the most impactful areas of airline decision-making! Financial results of every airline are a direct function of the quality of decisions related to fleet selection, network design and schedule planning. In IATA’s Network, Fleet and Schedule Planning course, you will expand...

Course Date
7/7/2025 - 7/10/2025

Quality Management (QMS) for Airlines

Classroom Training Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations. Learn the key regulatory and operational requirements for designing and con...

Course Date
4/8/2025 - 4/11/2025

Root Cause Analysis

Classroom Training Learn the Root Cause Analysis (RCA) techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs. RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preven...

Course Date
2/5/2024 - 2/9/2024

Route Forecasting And Development

Classroom Training Get to know the leading methodologies for route forecasting to help you assess the performance of your network and plan for the future. Over 4 days, IATA’s Route Forecasting and Development virtual classroom course will show you how to forecast the profitability of potential new routes and analyse t...

Course Date
7/1/2025 - 7/4/2025

Safety Management Systems (SMS) - Implementation and Control

Classroom Training This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Gain the skills to implement a phased and manageable workload that will allow you to comply with regulatory requirements. Learn how to take a pr...

Safety Management Systems (SMS) for Airlines

Classroom Training Implementation of SMS became mandatory for airline international operations in November 2006. Since then, the airline community has developed considerable experience and acquired important “lessons learned” regarding both SMS implementation and operation. However, most training currently available f...

Course Date
10/7/2024 - 10/11/2024

Safety Risk Management

Classroom Training Safety risk management is a key component of a successful airline safety management system, required to assess the risks associated with identified hazards and to implement effective mitigation actions. During this course, review your safety risk management process according to the ICAO safety perfo...

Course Date
10/14/2024 - 10/16/2024

Security Management Systems - SeMS

Classroom Training Learn the essentials of IATA’s SeMS initiative and how it can make your organization IOSA compliant. This course provides a structured approach to security process implementation in accordance with IATA Operational Safety Audit (IOSA) requirements. In daily classroom exercises, you will begin buildi...

Security Risk and Crisis Management

Classroom Training This course helps you to address security vulnerabilities in your organization and handle the aftermath of a crisis. Improve your understanding of risk management and understand how to prepare a risk assessment of your organization by correctly assessing and quantifying threats. Learn how to minimiz...

Course Date
5/26/2025 - 5/30/2025

Station Management and Ground Handling Supervision

Classroom Training IATA’s comprehensive Station Management and Ground Handling Supervision training course is designed to equip station staff with the necessary skills and knowledge to successfully manage all aspects of Ground Operations. It is ideal for Station Managers working in Ground Service Providers (GSPs), sel...

Course Date
12/8/2025 - 12/12/2025

Sustainable Aviation Fuels (SAF) - building a long-term sustainable aviation industry

Classroom Training As the ICAO Long-Term Aspirational Goal of reaching a Net Zero aviation industry by 2050 is approved, and the use of sustainable aviation fuel (SAF) is critical to achieving the goal, the industry is now turned to an implementation phase in which production and uptake of sustainable aviation fuel is...

Course Date
1/28/2025 - 1/29/2025

Aviation Security Management

Virtual Class In the changing landscape of criminal attacks on civil aviation and security regulations, the role of the Security Manager is vital in assuring efficient and compliant operations.Learn essential management and administration techniques to run your business while complying with national and internati...

Advanced Safety Management Systems (SMS) in Civil Aviation

Classroom Training Developed and delivered in collaboration with the industry, this course builds on the existing knowledge and expertise of every participant. The curriculum examines safety management concepts from a holistic point of view, supporting an in-depth understanding of factors that influence safety outcome...

Airline Business Foundations with Management Game

Classroom Training Understand how the airline industry works with this highly interactive 3-day course, using a mixture of modules on different aviation topics, classroom discussions, and an airline video game allowing participants to create and manage their own airline! Learning will be mainly driven by instructor-le...

Airline Business Inception

Classroom Training Learning Objectives: Actively manage airline operations through a top level airline management simulation (AirManager) -Work with the latest trends in airline business models and market strategies -Understand the airline business cycle and its relation to fleet acquisition and management -Master air...

Airline Leading Practices and Cost Reduction Strategies

Virtual Class Learn why airlines are launching multi-brand products to compete more cost-effectively in the marketplace. Over 5 days you will review successful airline leading revenue practices and a number of airline business models including Low Cost (short haul and transatlantic), Ultra Low Cost, Hybrid, Long ...

Airline Safety Investigation

Classroom Training During course, airline staff members will learn how to participate in an aircraft accident and serious incident investigation, in accordance with ICAO Annex 13 Standards. 

Audit, Quality and Risk Management for Temperature Controlled Cargo

Virtual Class As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regu...

Aviation Internal Auditor

Virtual Class The audit requirements, procedures, and skills you need to know to get started as an internal auditor. This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Learn about the audit process through a breakdown of its stages: the audit scope, ob...

Civil Aviation Carbon Neutrality

Classroom Training Learning Objectives: -Understanding the current state of Civil Aviation with regards to Climate Change -Describing the current challenge to reach Carbon Neutrality by 2050 -Explaining the aviation path to carbon neutrality through the 4 pillars of decarbonisation -Explaining the challenges around av...

Design a Sustainability Strategy - Fundamentals

Classroom Training Businesses need a new approach to creating long-term value by looking at the impact they have from an economic, social and environmental perspective. This course provides a framework for you to identify a set of measures you can implement to achieve short, medium and long-term benefits from a social...

Course Date
2/18/2025 - 2/20/2025

Document Control Systems

Virtual Class Document control helps you ensure compliance with industry regulations and reinforce quality management within your organization. This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. You will also lea...

European Union (EU) Aviation Law

Virtual Class Gain up-to-date knowledge of the particularities, requirements and challenges faced by airlines operating to, from or within the European Union (EU). Demonstrate sound knowledge of the aviation context of the EU and its Single Aviation Market. Respond to issues related to passenger protection, data ...

Fatigue Risk Management Systems (FRMS)

Virtual Class Benefit from the latest guidance on aviation Fatigue Management from the IATA Task Force. Learn how to implement and maintain the fatigue management approach that applies to your company. IATA’s Fatigue Risk Management Systems (FRMS) course is based on the: IATA-ICAO-IFALPA Fatigue Management Guide ...

Human Factors in Aviation

Virtual Class This course will show you how to apply the theory of Human Factors to obtain lasting improvements to human performance. The study of Human Factors is about understanding human behavior and why people do the things they do, how humans process information, manage operational decision-making and how th...

Live Animals Transportation

Classroom Training When shipping or accepting live animals for air transportation, you have to know how to use and comply with the IATA Live Animals Regulations (LAR). IATA LAR is the global standard and essential guide to transporting live animals by air in a safe, humane, and cost-effective manner. The expertise acq...

Managing Air Cargo Operations

Classroom Training Master the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial, and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action.The techniques pre...

Passenger Fares and Ticketing - Basic

Classroom Training Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is ...

Safety Management Systems (SMS) - Implementation and Control

Virtual Class This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Gain the skills to implement a phased and manageable workload that will allow you to comply with regulatory requirements. Learn how to take a pr...

Safety Management Systems (SMS) - Train the Trainer

Virtual Class This course will provide you with an in-depth look at the challenges and best practices related to training in the area of Safety Management Systems (SMS). The course is designed to cater to the needs of professionals already active within airlines and who deal with questions such as “does our SMS t...

Safety Management Systems (SMS) - Train the Trainer

Classroom Training This course provides you with the skills and practical experience you need to deliver effective Safety Management Systems (SMS) training. Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.Cours...

Safety Management Systems (SMS) for Airlines

Virtual Class Implementation of SMS became mandatory for airline international operations in November 2006. Since then, the airline community has developed considerable experience and acquired important “lessons learned” regarding both SMS implementation and operation. However, most training currently available f...

Course Date
11/28/2022 - 12/1/2022

Safety Performance Indicators

Classroom Training Through a step-by-step methodology, you will learn the foundations of Safety Performance Indicators (SPIs), how to practically develop them, as well as gain knowledge on the integration of safety objectives, SPIs and safety performance targets into an acceptable level of safety performance (ALoSP).T...

SGHA-SLA and Effective Negotiation Behaviors

Classroom Training The 2023 version is the latest Standard Ground Handling Agreement (SGHA). Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document. This course covers the SGHA section by section, giving you the foundations to write the Annex B and Servi...

Training Needs Assessment

Classroom Training In this course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers.

Uçuş Korkusunu Yenme Programı

Seminar Bu eğitimin amacı; sınıf içi eğitiminde katılımcılara havacılık alanında uzman kişilerce (pilot, teknik eğitmen, kabin eğitmeni) uçaklarla ilgili pilotaj ve teknik konularında da bilgi vermek, psikolog/psikiyatrist eşliğinde korkular ve katılımcıların uçuş korkuları üzerine değerlendirmeler yapmak v...