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Root Cause Analysis

IATA Trainings - A06D543 - Classroom Training

Root Cause Analysis
  • Subjects
  • Target Group
  • Authority Approval
  • Prerequisites
  • Required Documents
  • Critical Information

·         International requirements: ICAO-SMS framework, EASA, FAA, Transport Canada, IATA

·         Common root cause analysis errors

·         Problem solving process

o    Defining the problem

o    Problem definition tools

o    Problem cause data collection tools

o    Root cause analysis cycle

·         Root cause identification tools

o    Five “why’s”

o    Cause and effect diagram (or the fishbone diagram)

o    Fault tree analysis

·         Key steps to conducting an effective root cause analysis

·         Corrective action

o    Corrective action plan development

o    Corrective action plan follow-up

o    IOSA and ISAGO Corrective Action Record requirements

    • Safety and quality managers • Operations supervisors and personnel • Occurrence investigators
    There are no prerequisites for this course