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Passenger Services (Recurrent)

Passanger Services Operation - A01D451 - Classroom Training

Passenger Services (Recurrent)
  • Subjects
  • Target Group
  • Authority Approval
  • Prerequisites
  • Required Documents
  • Critical Information
  • Airlines Agreements 
  • Ticket Exercises
  • Check-in Procedures
  • Transit/Transfer Passenger Procedures
  • Endorsement Procedures
  • Flight Interruption Manifest (FIM)
  • Scenarios Passenger Services Agent May Come Across
  • The Special Services Given in Case of Flight Irregularities
  • Passenger Baggage Rules and Acceptance
  • Excess Baggage Ticket, Rules and Acceptance
  • Sports Equipment Rules and Acceptance
  • Live Animals
Staff who works in passenger services units for Turkish Airlines and Handling Companies which give services to Turkish Airlines and who has already passenger services certificate can participate
Directorate General of Civil Aviation (DGCA)
The participants must have A01D450 Airline Passenger Services Certificate