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English for Negotiations

General Language Courses - A05P012 - Practice

English for Negotiations
  • Subjects
  • Target Group
  • Authority Approval
  • Prerequisites
  • Required Documents
  • Critical Information
  1. Introduction
  2. What is Negotiation? -Understanding communication -Stages in communication
  3. Preparation: -Deciding on essentials -Setting objectives -Smart objectives
  4. The Negotiation Meeting: -Expressing possibilities -Expressing impossibilities -Clarifying information -Asking questions -How to calm a situation and resolve problems
  5. Closing the Negotiation
  6. Post-assessment Exam
Airline and ground handling managers, supervisors and their staff, marketing, sales, advertising and contracts departments. 
Minimum 8 participants