· IOSA program overview and documentation
· IOSA Standards and Recommended Practices (ISARPs) requirements
· E-IOSA introduction
· IOSA Quality Assurance requirements (ORG 3.4)
· Audit methodology and procedures
· Auditor actions
· Root cause analysis
· Auditing Organization and Management System (ORG) and ORG repeated ISARPS
· Conformance report completion
· Outsourced functions assessment