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Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers


IATA Trainings - A06D220 - Sınıf Eğitimi


Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers
  • Konular
  • Hedef Kitle
  • Otorite Onayı
  • Ön Şartlar
Quality definitions and applications Link between quality and safety in aviation ICAO Annexes and SARPs citing the need for quality and safety assurance Quality as a management responsibility Definition, elements and objectives of a QMS ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS Current aviation quality requirements and their implementation from an airline perspective taking into account the European Regulation on Air Operations EC 965/2012 and AS EN 9100: 2009 EASA, FAA and IATA requirements Integration of other management standards and requirements to a quality management system Quality and service relationships Auditing for quality Model for quality management and customer service for CAAs and ANSPs
CAA and ANSP staff especially those in Quality, Safety and Compliance Monitoring
IATA
There are no prerequisites for this course