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International Negotiation Skills

IATA Trainings - A06D120 - Sınıf Eğitimi

International Negotiation Skills
  • Konular
  • Hedef Kitle
  • Otorite Onayı
  • Ön Şartlar
  • Gerekli Belgeler
  • Kritik Bilgiler

What you will learn

Upon completion of this course you will be able to:

  • Identify the key (un-)success factors for any negotiation
  • Prepare your negotiation in a professional way within minutes
  • Consciously adopt your negotiation approach and style to cater for intercultural differences
  • Identify and change leverage factors in your favor
  • Consciously use the negotiators toolset of communication means to achieve lasting results

Course content

The key topics that are covered during this course include:

  • Negotiation basics and success factors
  • Professional Preparation
  • Intercultural differences
  • Manipulation techniques
  • The negotiation process – micro & macro


  • Practice, Practice, Practice: you will apply all the models and instruments on your own negotiation case(s) and exercise these with a learning partner or in small groups
  • Video-taped simulations

This course is recommended for:

  • Professionals of all levels who want to enhance their negotiation skills and work more effectively.
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher. 
  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.