EĞİTİM

YOUR LEARNING HUB

Managing Across Cultures

IATA Trainings - A06D126 - Sınıf Eğitimi

Managing Across Cultures
Polish your skills and understand cultural awareness and communication as a service provider.

3 gün (3x8 saat)


 1652 USD (KDV Dahil)


Konular:
Customer service & effective communication skills Personal awareness using the Myers-Briggs Type Indicator (MBTI) Cultural awareness, culture and coping with cultural differences Customer contact techniques Conflict management

Hedef Kitle:
Managers Front line staff

Otorite Onayı:
IATA

Ön Şartlar:
There are no prerequisites for this course