·         Threat and error management

o    Safety defenses

o    Operational threats

o    Latent threats

·         CRM integration

o    How CRM influences SMS effectiveness

o    IOSA Standards and Recommended Practices

·         CRM implementation tools

o    CRM considerations in Line Oriented Flight Training (LOFT) design

o    LOFT objectives and guidance

·         Non-Technical Skills (NTS)

o    Identifying behaviors

o    NTS tools

·         CRM implementation plan

o    CRM implementation exercise

Activities

·         Group exercises

·         Case studies reviewing the causes of recent accidents