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Root Cause Analysis

IATA Trainings - A06V543 - Virtual Class

Subjects
Target Group
Authority Approval
Prerequisites
Required Documents
Critical Information

International requirements: ICAO-SMS framework, EASA, FAA, Transport Canada, IATA
Common root cause analysis errors
Problem solving process
- Defining the problem
- Problem definition tools
- Problem cause data collection tools
- Root cause analysis cycle
Root cause identification tools
- Five “why’s”
- Cause and effect diagram (or the fishbone diagram)
- Fault tree analysis
Key steps to conducting an effective root cause analysis
Corrective action
- Corrective action plan development
- Corrective action plan follow-up
- IOSA and ISAGO Corrective Action Record requirements

This course is recommended for:

Airline and ground service providers
Safety and quality managers
Operations supervisors and personnel
Occurrence investigators

IATA

Participants should have prior knowledge of Operational Safety
Recommended level is Intermediate
The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

Learn the Root Cause Analysis (RCA) techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs. RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit non-conformities. This course provides detailed instruction on problem-solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

15/05/2023 - 18/05/2023

4 day (4x7 hour)

2,048.00 USD (VAT Included)

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