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Flight Operations Management-Introduction

IATA Trainings - A06D035 - Classroom Training


Flight Operations Management-Introduction
  • Subjects
  • Target Group
  • Authority Approval
  • Prerequisites
  • Required Documents
  • Critical Information

  • What you will learn

    On completion of this course you will be able to:

    • Identify applicable regulatory requirements
    • Describe the flight operations department organization and list duties and responsibilities
    • List operations efficiency and sustainability strategies
    • Outline safety management system (SMS) applications to flight operations
    • Summarize Human Factors applications in flight operations

    Course content

    The key topics that are covered during this course include:

    • Regulatory framework and IOSA
    • Organization and management
    • Flight operations department and it’s environment
    • Management responsibilities and selection
    • SMS and application to flight operations
    • Quality management
    • Efficiency and sustainability
    • Human factors in flight operations

  • This course is recommended for:

    • Flight operations managers
    • Nominated Postholders or designated persons to the Authority
    • Airline Operations Center (AOC) staff
    • New hires in flight operations functions
    • Flight crew members with interest in operations management
    • Civil Aviation Authority oversight personnel
    • Auditors or quality/compliance managers

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher 
  • It is important that you complete the bundled e-learning Safety Management Systems Fundamentals course before the classroom session.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.


Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 5-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).



20/05/2024 - 24/05/2024


5 day (5x8 hour)


 2,268.00 USD (VAT Included)




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