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Flight Operations Management-Introduction

IATA Trainings - A06D035 - Classroom Training

Flight Operations Management-Introduction
  • Subjects
  • Target Group
  • Authority Approval
  • Prerequisites
  • Required Documents
  • Critical Information
  • What you will learn

    On completion of this course you will be able to:

    • Identify applicable regulatory requirements
    • Describe the flight operations department organization and list duties and responsibilities
    • List operations efficiency and sustainability strategies
    • Outline safety management system (SMS) applications to flight operations
    • Summarize Human Factors applications in flight operations

    Course content

    The key topics that are covered during this course include:

    • Regulatory framework and IOSA
    • Organization and management
    • Flight operations department and it’s environment
    • Management responsibilities and selection
    • SMS and application to flight operations
    • Quality management
    • Efficiency and sustainability
    • Human factors in flight operations

  • This course is recommended for:

    • Flight operations managers
    • Nominated Postholders or designated persons to the Authority
    • Airline Operations Center (AOC) staff
    • New hires in flight operations functions
    • Flight crew members with interest in operations management
    • Civil Aviation Authority oversight personnel
    • Auditors or quality/compliance managers

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher 
  • It is important that you complete the bundled e-learning Safety Management Systems Fundamentals course before the classroom session.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.