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ACC3 Readiness Workshop

ACC3 Readiness Workshop

IATA Trainings

 8 Saat

Accounting and Finance for Non-Finance Managers

Accounting and Finance for Non-Finance Managers

IATA Trainings

This course is designed to provide (non-finance) managers with a solid understanding of the financial and accounting processes that you will encounter in your everyday work. Through case studies and class discussions you will gain the knowledge to view your company from a financial perspective, and be taught accounting terms and concepts to help you manage financial matters with confidence. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Administración de aerolíneas – programa de simulación Air Mercury

Administración de aerolíneas – programa de simulación Air Mercury

IATA Trainings

 8 Saat

Adquisición y Financiamiento de Aeronaves

Adquisición y Financiamiento de Aeronaves

IATA Trainings

 8 Saat

Advanced Safety Management Systems (SMS) in Civil Aviation

Advanced Safety Management Systems (SMS) in Civil Aviation

IATA Trainings

 8 Saat

Aeronautical Information Management (Aim) - Latest Developments

Aeronautical Information Management (Aim) - Latest Developments

IATA Trainings

 8 Saat

Air Cargo Law and Convention

Air Cargo Law and Convention

IATA Trainings

Know the key points of the Warsaw and Montreal conventions Examine international air cargo law regimes on air carrier liability Identify the legal challenges faced by e-freight and e-airway bill Analyze successful air cargo performance and apply recommended cargo practices for conditions of carriage Understand the IATA Cargo Agency Program and CASS

 8 Saat

Air Cargo Management

Air Cargo Management

IATA Trainings

Get a 360° perspective on the air cargo industry. Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. This interactive course provides the opportunity to learn from industry experts working at top Airlines and Freight Forwarders. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Air Cargo Management - Creating Value in Aviation

Air Cargo Management - Creating Value in Aviation

IATA Trainings

 8 Saat

Air Cargo Management - University of Geneva

Air Cargo Management - University of Geneva

IATA Trainings

 8 Saat

Air Cargo Operations Oversight for Airports

Air Cargo Operations Oversight for Airports

IATA Trainings

 8 Saat

Air Cargo Security

Air Cargo Security

IATA Trainings

Prepare your business to meet the latest cargo security regulations. Recent air freight terror plots have triggered authorities to address vulnerabilities in the cargo chain and tighten regulations around the world. Emphasizing threat assessment and planning techniques, this course helps air cargo businesses face the new challenges of regulatory compliance. Learn common industry practices and how to apply them in your operations using hands-on simulations and exercises. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional Prerequisites: None

 8 Saat

Air Crew Security Train the Trainer

Air Crew Security Train the Trainer

IATA Trainings

 8 Saat

Air Transport Economics

Air Transport Economics

IATA Trainings

Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Air Transport Economics - University of Geneva

Air Transport Economics - University of Geneva

IATA Trainings

 8 Saat

Air Transport Management

Air Transport Management

IATA Trainings

Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

Air Transport Statistics

Air Transport Statistics

IATA Trainings

 8 Saat

Air Transportation Management

Air Transportation Management

IATA Trainings

Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers and Pilots

Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers and Pilots

IATA Trainings

 8 Saat

Aircraft Accident Investigation

Aircraft Accident Investigation

IATA Trainings

 8 Saat

Aircraft Acquisition and Financing

Aircraft Acquisition and Financing

IATA Trainings

Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Before making the right decision, you need to know your options. This course introduces you to the key leasing and financing schemes available for the purchase and operation of aircraft, including straight purchases, secured loans, and government / manufacturer assistance. You will also learn how to maximize the efficiency, cost effectiveness and compliance of your lease agreements through new strategies for structuring and negotiation. Available as: Classroom & In-Company course Duration: 4 days (32 hours) Recommended level: Professional and Management Prerequisites: Experience with airline contracts and basic aviation law is recommended. You will receive a copy of the IATA textbook “International Aircraft Financing (Volumes 1 and 2)” as part of the course material.

 8 Saat

Aircraft Airworthiness and Air Carrier Certification

Aircraft Airworthiness and Air Carrier Certification

IATA Trainings

 8 Saat

Aircraft De-icing Operations Management

Aircraft De-icing Operations Management

IATA Trainings

 8 Saat

Aircraft Maintenance Cost Management

Aircraft Maintenance Cost Management

IATA Trainings

Aircraft maintenance represents a substantial but necessary cost for every airline. This course introduces tools for controlling and reducing maintenance costs without compromising on quality. You will learn how to identify and eliminate unnecessary expenses, be it in your maintenance contracts, schedules or MRO strategy. You will also learn performance metrics to help you report cost savings and assess the quality of your maintenance work. Available at IATA Training Centers or at your company Duration: 4 days (32 hours) Prerequisites: none

 8 Saat

Aircraft Maintenance for Pilots

Aircraft Maintenance for Pilots

IATA Trainings

 8 Saat

Aircraft Marshalling and Ramp Hand Signals

Aircraft Marshalling and Ramp Hand Signals

IATA Trainings

 8 Saat

Aircraft Operations Awareness for Emissions Verifiers

Aircraft Operations Awareness for Emissions Verifiers

IATA Trainings

 8 Saat

Aircraft Recovery

Aircraft Recovery

IATA Trainings

 8 Saat

Aircraft Turnaround Coordination and Loading Supervision

Aircraft Turnaround Coordination and Loading Supervision

IATA Trainings

 8 Saat

Aircraft Weight and Balance

Aircraft Weight and Balance

IATA Trainings

An all-encompassing course for newcomers to the field of load control. Learn the theories and principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet. This course prepares you for the Load Controller certification. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: Participants should be knowledgeable in airport layouts, operations and facilities

 8 Saat

Airline Business Foundations

Airline Business Foundations

IATA Trainings

 8 Saat

Airline Business Foundations - University of Geneva

Airline Business Foundations - University of Geneva

IATA Trainings

 8 Saat

Airline Business Management – Air MercuryTM Simulation Program

Airline Business Management – Air MercuryTM Simulation Program

IATA Trainings

 8 Saat

Airline Business Models and Competitive Strategies Virtual Simulation Program

Airline Business Models and Competitive Strategies Virtual Simulation Program

IATA Trainings

Understand what it takes to lead an airline to success through this dynamic learning environment! The Air Mercury simulation program used in this course was developed with leading academic institutions Cranfield University and Delft University of Technology. The program provides a series of exercises to help airline management teams understand competitive market dynamics and improve problem solving and decision-making skills. Work in teams to explore the interrelated factors affecting airline profitability. Using the latest simulation technology, test your skills while competing for market share at a virtual airline. See the impact of your chosen business strategies in performance reports generated at the end of each day. Past participants may know this course as "Air Mercury - Next Generation". Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Airline Contract Law

Airline Contract Law

IATA Trainings

Acquire a detailed understanding of airline contractual agreements. Available as: Classroom & In-Company course Duration: 4 days (32 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Airline Customer Service

Airline Customer Service

IATA Trainings

 8 Saat

Airline Customer Service: Strategy Design and Implementation

Airline Customer Service: Strategy Design and Implementation

IATA Trainings

Learn how to exceed your customer’s expectations! Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Improve the way your employees handle customer interactions and emergency situations, and learn how to develop a customer service culture in your team. With the help of industry case studies and hands-on exercises, build your own strategy proposal during the course. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor. Next class Jun 14 - Jun 16, 2016 - United States, Miami (IATA) Register 1 additional class is scheduled. See all

 8 Saat

Airline Distribution Strategies and E-Commerce

Airline Distribution Strategies and E-Commerce

IATA Trainings

Take an insider look at today's leading distribution models and strategies, while gaining tools to optimize your company’s distribution processes. Through a series of business cases and exercises, learn how to implement an efficient distribution strategy that leverages both traditional marketing and e-commerce resources. This course is the updated version of Managing Distribution Channels and Costs. Available as: Classroom and In-company Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Airline Finance and Accounting Management

Airline Finance and Accounting Management

IATA Trainings

Determine key factors affecting financial results Read airline financial statements Identify key indicators of financial health Compare your airline’s performance (benchmark) against other airlines

 8 Saat

Airline Finance and Accounting Management - University of Geneva

Airline Finance and Accounting Management - University of Geneva

IATA Trainings

 8 Saat

Airline Leading Practices and Cost Reduction Strategies

Airline Leading Practices and Cost Reduction Strategies

IATA Trainings

Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn to incorporate necessary procedures to maintain a viable cost reduction program within your organization. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None.

 8 Saat

Airline Marketing - Advanced

Airline Marketing - Advanced

IATA Trainings

Growing uncertainty and competition in the global airline industry is forcing airlines to reinvent their marketing strategies. This course looks at the latest airline marketing and commercial trends to help you revamp your marketing practices. As the customer becomes the central focus of airline marketing strategy, this course also provides insight into tools for assessing your target markets and developing a long-term relationship with your customer. Available as: Classroom & In-Company course Duration:4 days (32 hours) Recommended level: Professional and Management

 8 Saat

Airline Marketing - Introduction

Airline Marketing - Introduction

IATA Trainings

Learn the fundamentals of airline marketing and stay ahead of the competition! Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Entry-level Prerequisites: None

 8 Saat

Airline Revenue Management

Airline Revenue Management

IATA Trainings

 8 Saat

Airline Sales and Key Account Management

Airline Sales and Key Account Management

IATA Trainings

Face the challenge of generating passenger traffic while business travel, world trade, and companies rapidly expand. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Available as: Classroom & In-Company course Duration: 4 days (32 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

Airline Sales Strategies - Advanced

Airline Sales Strategies - Advanced

IATA Trainings

 8 Saat

Airline Security Operations Optimization

Airline Security Operations Optimization

IATA Trainings

Learn to access the right information to make the right decisions in your security operations. Airlines need to be aware of not only the latest security regulations for them, but also of airport security operations, and how they affect their business. This course takes a close look at industry regulations and best practices to help you understand, analyze and prevent threats. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional & Management Prerequisites: None

 8 Saat

Airline Social Media Strategy

Airline Social Media Strategy

IATA Trainings

 8 Saat

Airport Business Management - University of Geneva

Airport Business Management - University of Geneva

IATA Trainings

 8 Saat

Airport Certification and Infrastructure Standards

Airport Certification and Infrastructure Standards

IATA Trainings

 8 Saat

Airport Customer Service

Airport Customer Service

IATA Trainings

 8 Saat

Airport Development and Infrastructure Design

Airport Development and Infrastructure Design

IATA Trainings

 8 Saat

Airport Extreme Weather Operations and Planning

Airport Extreme Weather Operations and Planning

IATA Trainings

 8 Saat

Airport Financial Management

Airport Financial Management

IATA Trainings

Over the next decade airports need to expand and diversify their business in order to keep up with the increasing demand for air travel, and financing this development can be challenging. Improve your understanding of the air transportation system, and analyze current financial industry trends and how they impact your airport. Examine the importance of implementing strong management control systems and learn how to successfully forecast your business. Evaluate the benefits of efficient customer service and how it relates to a successful pricing strategy. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Airport Marketing

Airport Marketing

IATA Trainings

 8 Saat

Airport Master Planning

Airport Master Planning

IATA Trainings

 8 Saat

Airport Operations - Advanced

Airport Operations - Advanced

IATA Trainings

 8 Saat

Airport Route Development and Commercial Management

Airport Route Development and Commercial Management

IATA Trainings

 8 Saat

Airport Security Operations Optimization

Airport Security Operations Optimization

IATA Trainings

 8 Saat

Airport Services - Passenger Handling

Airport Services - Passenger Handling

IATA Trainings

Skills to ensure a memorable customer experience at every customer touch point. This intensive crash course in passenger services is designed to make you both customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards. Included with this course: Amadeus Altéa Departure Control - Customer Management (Altéa DC-CM) e-Learning. Upon completion of the Passenger Ground Services course you will be granted free access to an e-Learning course on the Departure Control System (DCS), Amadeus Altéa. This e-Learning includes lessons on the acceptance of passengers and baggage, seating, boarding and handling disruptions. It can be completed at your convenience and leads to an electronic certificate of completion. See the Amadeus e-Learning technical requirements. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Airport Slots and Coordination

Airport Slots and Coordination

IATA Trainings

Due to the growth of air traffic, the discrepancy between airport capacity demand and capacity allocation has grown significantly. The increasing demand for airline slots is becoming a major concern for airports that do not have the capacity to sustain this growth. This course will help you learn how to allocate and coordinate airport slots by applying IATA's Worldwide Slot Guidelines (WSG), the accepted global standard for the policies, principles, and procedures of airport slot management. Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Airport Strategic Management

Airport Strategic Management

IATA Trainings

 8 Saat

Airport Terminal Planning and Design

Airport Terminal Planning and Design

IATA Trainings

 8 Saat

Airside Operations - Safety Compliance

Airside Operations - Safety Compliance

IATA Trainings

 8 Saat

Alliances, Strategic Partnerships and Frequent Flyer Programs

Alliances, Strategic Partnerships and Frequent Flyer Programs

IATA Trainings

 8 Saat

Alta Gerencia de la Aviación Civil

Alta Gerencia de la Aviación Civil

IATA Trainings

 8 Saat

ATC Team Resource Management (TRM) and Safety

ATC Team Resource Management (TRM) and Safety

IATA Trainings

 8 Saat

Audit and Quality for Temperature-Controlled Cargo

Audit and Quality for Temperature-Controlled Cargo

IATA Trainings

 8 Saat

Audit, Quality and Risk Management for Temperature Controlled Cargo

Audit, Quality and Risk Management for Temperature Controlled Cargo

IATA Trainings

As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Through daily course exercises, you will have the opportunity to use the IATA Time and Temperature Sensitive Audit Checklist and develop corrective actions based on your findings. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 30 Saat

Aviation and the Environment

Aviation and the Environment

IATA Trainings

 8 Saat

Aviation and the Environment - Managing Green Airports

Aviation and the Environment - Managing Green Airports

IATA Trainings

 8 Saat

Aviation and the Environment - University of Geneva

Aviation and the Environment - University of Geneva

IATA Trainings

 8 Saat

Aviation Cyber Security

Aviation Cyber Security

IATA Trainings

In an industry where almost every business depends on IT systems and the confidentiality and reliability of its data, cyber security is a fast emerging threat to operation. This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Starting with awareness training, the first and most important step to preventing cybercrime, you will learn about common attack methods used by today’s cybercriminal and the potential vulnerabilities in aviation systems. Using the insight you receive from case studies and demonstrations from IT experts, you will then learn the right questions to ask when conducting a risk assessment in an aviation business. Many airlines and airports have robust systems in place to address common hacking threats, but a holistic approach to the broader aviation IT infrastructure is still needed. Open to airline, airport, regulator and IT provider staff, this course provides a perfect platform for all key stakeholders to work toward a common framework. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Aviation English Language Solution - Assessment

Aviation English Language Solution - Assessment

IATA Trainings

 8 Saat

Aviation English Language Solution - Assessment

Aviation English Language Solution - Assessment

IATA Trainings

 8 Saat

Aviation English Language Solution - Training

Aviation English Language Solution - Training

IATA Trainings

 8 Saat

Aviation Fuel Management

Aviation Fuel Management

IATA Trainings

Prepare and analyze your airline's fuel budget Make decisions on issues related to fuel quality, safety, efficiency and the environment Assess the key factors impacting the jet fuel market Select the best jet fuel pricing and supply options for your airline Manage the fuel tendering process Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

 8 Saat

Aviation Fuel Management - Technical Short Course

Aviation Fuel Management - Technical Short Course

IATA Trainings

Jet fuel is one of the largest costs in airline expenditure, therefore an important component in the management of an airline. In this course you will learn about the technical aspects of jet fuel so that you can monitor the quality and specifications of the fuel, examine the pricing formulae and pricing structure to enable airlines to choose the right supplier in a particular location, and fuel suppliers to better understand the priorities of the airlines. During this course you will follow the supply chain from the refinery to delivery into the aircraft, learn how to minimize fuel uplift, and understand the processes in place to ensure safety in the delivery of fuel by the fuel suppliers. You will learn how the tendering process works, how to develop best practices in the management of jet fuels, and explore factors affecting supply reliability, and safety.

 8 Saat

Aviation Internal Audit Implementation

Aviation Internal Audit Implementation

IATA Trainings

 8 Saat

Aviation Internal Auditor

Aviation Internal Auditor

IATA Trainings

The audit requirements, procedures, and skills you need to know to get started as an internal auditor. This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Learn about the audit process through a breakdown of its stages: the audit scope, objectives, follow-up and closing; and practice using techniques that deliver objective, measurable results. International audit requirements are covered in detail followed by a hands-on practical component. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Aviation Law for Managers

Aviation Law for Managers

IATA Trainings

 8 Saat

Aviation Law for Managers (Non-Lawyers)

Aviation Law for Managers (Non-Lawyers)

IATA Trainings

Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. This course was developed in partnership with EUROCONTROL Training Institute. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Aviation Policy and Advocacy

Aviation Policy and Advocacy

IATA Trainings

 8 Saat

Aviation Security Independent Validators - EU ACC3

Aviation Security Independent Validators - EU ACC3

IATA Trainings

 8 Saat

Aviation Security Management

Aviation Security Management

IATA Trainings

Upon completing this course you will be able to: Align your organization’s procedures with civil aviation security legislation Improve how you utilize your personnel, equipment and budget Apply industry best practices for recruitment, training and people management Develop your ability to respond to crisis situations

 8 Saat

Aviation Security Management - Advanced

Aviation Security Management - Advanced

IATA Trainings

In the changing landscape of criminal attacks on civil aviation and security regulations, the role of the Security Manager is vital in assuring efficient and compliant operations. Learn essential management and administration techniques to run your business while complying with national and international legislation. Through daily classroom simulations, test your ability to work under pressure in crisis situations and respond to common problems you may face in your daily operations. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: Participants should have a minimum of two years of experience in aviation or Civil Aviation Authority administration

 8 Saat

Aviation Security Management - University of Geneva

Aviation Security Management - University of Geneva

IATA Trainings

 8 Saat

Aviation Security Train the Trainer

Aviation Security Train the Trainer

IATA Trainings

 8 Saat

Baggage Handling Services and Systems

Baggage Handling Services and Systems

IATA Trainings

 8 Saat

Benchmarking and Best Practices for Air Navigation Service Providers

Benchmarking and Best Practices for Air Navigation Service Providers

IATA Trainings

 8 Saat

Biojet Fuel Workshop

Biojet Fuel Workshop

IATA Trainings

 8 Saat

Business Aviation Handling and Fixed-Base Operations, FBO

Business Aviation Handling and Fixed-Base Operations, FBO

IATA Trainings

 8 Saat

Business Transformation for ANS Providers

Business Transformation for ANS Providers

IATA Trainings

 8 Saat

CAA Compliance with ICAO SARPS

CAA Compliance with ICAO SARPS

IATA Trainings

 8 Saat

Carbon Trading for Aviation

Carbon Trading for Aviation

IATA Trainings

 8 Saat

Card Payment Policies and Fraud Prevention

Card Payment Policies and Fraud Prevention

IATA Trainings

 8 Saat

Cargo Accident Investigation and Prevention

Cargo Accident Investigation and Prevention

IATA Trainings

 8 Saat

Cargo Business Development for Airports

Cargo Business Development for Airports

IATA Trainings

 8 Saat

Cargo Interline Accounting and Control

Cargo Interline Accounting and Control

IATA Trainings

 8 Saat

Cargo Marketing Essentials

Cargo Marketing Essentials

IATA Trainings

 8 Saat

Cargo Proration

Cargo Proration

IATA Trainings

 8 Saat

Cargo Quality Management

Cargo Quality Management

IATA Trainings

 8 Saat

Cargo Rating and Accounting Control

Cargo Rating and Accounting Control

IATA Trainings

 8 Saat

Cargo Sales and Revenue Accounting Processing

Cargo Sales and Revenue Accounting Processing

IATA Trainings

 8 Saat

Cargo Sales Masterclass

Cargo Sales Masterclass

IATA Trainings

 8 Saat

Cargo Skills and Procedures

Cargo Skills and Procedures

IATA Trainings

Identify air cargo industry terms and expressions Understand specific country and carrier regulations and the use of IATA’s TACT manual Accept cargo consignment and utilize the procedures involved in handling special cargo Gain knowledge of the condition of carriage Complete an air waybill to IATA standards Apply basic rating principals Deliver consistent quality of service to customers

 8 Saat

Cargo Skills and Procedures - Advanced

Cargo Skills and Procedures - Advanced

IATA Trainings

Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Operating procedures in the air cargo field may seem complex in terms of the methods used for the handling or air cargo. This is a step-by-step training course that will provide you with a solid cargo knowledge, skills and capabilities, leading to a more efficient working environment Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

Cargo Warehouse Operations

Cargo Warehouse Operations

IATA Trainings

 8 Saat

Change Management

Change Management

IATA Trainings

 8 Saat

Civil Aviation Management

Civil Aviation Management

IATA Trainings

 8 Saat

CNS/ATM Planning Master Class

CNS/ATM Planning Master Class

IATA Trainings

 8 Saat

Collaborative Decision Making (CDM)

Collaborative Decision Making (CDM)

IATA Trainings

 8 Saat

Compétences en Communication

Compétences en Communication

IATA Trainings

 8 Saat

Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6

Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6

IATA Trainings

 8 Saat

Consignment Security Declaration (e-CSD) Standards and Implementation

Consignment Security Declaration (e-CSD) Standards and Implementation

IATA Trainings

 8 Saat

Consultative Selling Skills and Account Management

Consultative Selling Skills and Account Management

IATA Trainings

 8 Saat

Consumer Protection in Air Transport

Consumer Protection in Air Transport

IATA Trainings

EU air passenger protection rules can prove costly for airlines that are not familiar with the claim process, court case precedents, and other caveats. This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. You will also gain insight into other EU air passenger protection rules for fare transparency, passengers with reduced mobility, as well as similar rules in other regions. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 18 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Contabilización y Control Interlínea de Pasajeros

Contabilización y Control Interlínea de Pasajeros

IATA Trainings

 8 Saat

Control Intuitivo de los Pasajeros

Control Intuitivo de los Pasajeros

IATA Trainings

 8 Saat

Corporate Risk Management

Corporate Risk Management

IATA Trainings

 8 Saat

Cost Effectiveness and Revenue Optimization in Ground Operations

Cost Effectiveness and Revenue Optimization in Ground Operations

IATA Trainings

 8 Saat

Crew Resource Management

Crew Resource Management

IATA Trainings

Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Human error accounts for up to 80% of accidents in civil aviation. This course examines the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety. A recognized standard throughout the industry, IATA’s Crew Resource Management (CRM) training is used by leading airlines to improve teamwork within their crews and reduce the frequency of accidents. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Crew Resource Management (CRM) Implementation

Crew Resource Management (CRM) Implementation

IATA Trainings

Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Human error accounts for up to 80% of accidents in civil aviation. This course examines the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety. A recognized standard throughout the industry, IATA’s Crew Resource Management (CRM) training is used by leading airlines to improve teamwork within their crews and reduce the frequency of accidents. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor

 8 Saat

Crew Resource Management for Instructors (CRMI)

Crew Resource Management for Instructors (CRMI)

IATA Trainings

 8 Saat

Crisis Communications and Media Response for Airport and Station Managers

Crisis Communications and Media Response for Airport and Station Managers

IATA Trainings

 8 Saat

Crisis Management Center (CMC) and Family Assistance

Crisis Management Center (CMC) and Family Assistance

IATA Trainings

 8 Saat

Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6

Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6

IATA Trainings

 8 Saat

Curso Avanzado de Prorrateo de Pasajeros

Curso Avanzado de Prorrateo de Pasajeros

IATA Trainings

 8 Saat

Curso avanzado sobre Operaciones Aeroportuarias

Curso avanzado sobre Operaciones Aeroportuarias

IATA Trainings

 8 Saat

Customer Service

Customer Service

IATA Trainings

Learn how to handle difficult customers and situations confidently, maximize each customer contact, and develop loyalty.

 8 Saat

Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

IATA Trainings

 8 Saat

Customs Security and Facilitation

Customs Security and Facilitation

IATA Trainings

 8 Saat

Dangerous Goods Awareness - Ramp and Warehouse Personnel

Dangerous Goods Awareness - Ramp and Warehouse Personnel

IATA Trainings

 8 Saat

Dangerous Goods Regulations (DGR) - Initial - Category 6

Dangerous Goods Regulations (DGR) - Initial - Category 6

IATA Trainings

 8 Saat

Data Link Implementation in Europe

Data Link Implementation in Europe

IATA Trainings

 8 Saat

Desarrollo Y Prevision de Rutas

Desarrollo Y Prevision de Rutas

IATA Trainings

 8 Saat

Developing and Effective Safety Culture

Developing and Effective Safety Culture

IATA Trainings

Tools to make safety a priority in your organization. A functional safety culture brings open communication, continuous improvement and increased productivity, but requires continuous effort from all levels of the organization. This course presents a rigorous approach to aligning organizational culture with safety culture, allowing you to reinforce safety in your organization and implement a Safety Management System (SMS). Available as: Classroom & In-Company workshop Duration: 2 days (16 hours) Recommended level: Professional and Management Prerequisites: Understanding of basic safety concepts

 8 Saat

DGR

DGR

IATA Trainings

 8 Saat

Dirección de Derecho y Finanzas Para Proveedores de Servicio Aéreos de la Navegación

Dirección de Derecho y Finanzas Para Proveedores de Servicio Aéreos de la Navegación

IATA Trainings

 8 Saat

Document Control Systems

Document Control Systems

IATA Trainings

 8 Saat

Drive Corporate Performance

Drive Corporate Performance

IATA Trainings

 8 Saat

Dynamic Pricing And Revenue Management

Dynamic Pricing And Revenue Management

IATA Trainings

Gain a competitive advantage with this expert insight into airline revenue management. Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Evaluate the different revenue management systems currently available, and analyze inventory control, pricing issues and recent trends. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 32 hours of instruction delivered by an official IATA Instructor.

 8 Saat

EASA Fuel Tank Safety - Level I

EASA Fuel Tank Safety - Level I

IATA Trainings

 8 Saat

EASA Fuel Tank Safety - Level II

EASA Fuel Tank Safety - Level II

IATA Trainings

 8 Saat

Effective Communication Skills

Effective Communication Skills

IATA Trainings

 8 Saat

Efficacité de la Gestion et de la Conservation du Carburant

Efficacité de la Gestion et de la Conservation du Carburant

IATA Trainings

 8 Saat

eFreight Implementation - Introduction

eFreight Implementation - Introduction

IATA Trainings

 8 Saat

El Manejo de Combustible de Jets/Aeronaves

El Manejo de Combustible de Jets/Aeronaves

IATA Trainings

 8 Saat

Emergency Planning And Response For Airlines

Emergency Planning And Response For Airlines

IATA Trainings

This course gives you the essential skills to take on a leadership role in an airline emergency response organization. Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. To ensure readiness and cooperation among all staff, review training methods that will help you deliver ERP exercises and rally support from involved parties. Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Professional and Management Prerequisites: Participants should have basic knowledge airline operations

 8 Saat

Emergency Response Plannıng For Caas And Air Navigation Service Providers

Emergency Response Plannıng For Caas And Air Navigation Service Providers

IATA Trainings

Be prepared to plan, deliver and assure the quality of your aviation organization's Emergency Response Plan (ERP). Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Enhanced IOSA

Enhanced IOSA

IATA Trainings

E-IOSA is the result of industry demand for a more effective IOSA audit. Under E-IOSA, an Operator will be required to complete ongoing internal assessments using the IOSA Standards and Recommended Practices (ISARPs). During this workshop you will learn how to incorporate the IOSA process into your internal Quality Assurance program, and how to ensure the following four aspects of airline operations: continued conformity with IOSA, implementation of IOSA Standards, increased reliability of quality assurance functions, and standardization of the auditing process. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 16 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Estrategias de Distribución de las Aerolíneas Y Comercio Electrónico

Estrategias de Distribución de las Aerolíneas Y Comercio Electrónico

IATA Trainings

 8 Saat

EU ACC3 Independent Validators Retake Exam

EU ACC3 Independent Validators Retake Exam

IATA Trainings

 8 Saat

European Union (EU) Aviation Antitrust Law

European Union (EU) Aviation Antitrust Law

IATA Trainings

 8 Saat

European Union (EU) Aviation Law

European Union (EU) Aviation Law

IATA Trainings

Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Executive Advanced Safety Management Systems (SMS)

Executive Advanced Safety Management Systems (SMS)

IATA Trainings

 8 Saat

Fatigue Risk Management Systems (FRMS)

Fatigue Risk Management Systems (FRMS)

IATA Trainings

 8 Saat

Flight Operations Management

Flight Operations Management

IATA Trainings

Learn how to manage, plan, budget and support your staff and crew. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: Participants should have basic knowledge Airline Flight Operations

 8 Saat

Foundations of CNS/ATM

Foundations of CNS/ATM

IATA Trainings

 8 Saat

Fuel Efficiency and Conservation

Fuel Efficiency and Conservation

IATA Trainings

Each 1% improvement in fuel efficiency across the industry can lower fuel costs by $2 billion per year out of a total of $208 billion for the IATA airlines alone. Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Professional and Management Prerequisites: none

 8 Saat

Fundamentos de la Manipulación de Elementos Unitarios de Carga

Fundamentos de la Manipulación de Elementos Unitarios de Carga

IATA Trainings

 8 Saat

Fundamentos del Prorrateo de Pasajeros

Fundamentos del Prorrateo de Pasajeros

IATA Trainings

 8 Saat

Gestión de Calidad Y Servicio en la Aviación

Gestión de Calidad Y Servicio en la Aviación

IATA Trainings

 8 Saat

Gestión de la Asistencia en Tierra (Station Management)

Gestión de la Asistencia en Tierra (Station Management)

IATA Trainings

 8 Saat

Gestión de la Carga Aérea

Gestión de la Carga Aérea

IATA Trainings

 8 Saat

Gestión de la Seguridad Aérea

Gestión de la Seguridad Aérea

IATA Trainings

 8 Saat

Gestion de l'Aviation Civile

Gestion de l'Aviation Civile

IATA Trainings

 8 Saat

Gestión de Riesgos Operacionales (ORM) y Aviación Civil

Gestión de Riesgos Operacionales (ORM) y Aviación Civil

IATA Trainings

 8 Saat

Gestion des Politiques Aéronautiques et des Règlementations - l'Aviation Civile

Gestion des Politiques Aéronautiques et des Règlementations - l'Aviation Civile

IATA Trainings

 8 Saat

Gestion des Risques Opérationnels (ORM) Pour l'Aviation Civile

Gestion des Risques Opérationnels (ORM) Pour l'Aviation Civile

IATA Trainings

 8 Saat

Gestion du Transport Aérien

Gestion du Transport Aérien

IATA Trainings

 8 Saat

Ground Operations Documentation and ISAGO

Ground Operations Documentation and ISAGO

IATA Trainings

 8 Saat

Human Factors in Aviation

Human Factors in Aviation

IATA Trainings

Gain a comprehensive overview of human factors in aviation, as well as the key reference documents and methodologies. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Human Factors in Ground Operations

Human Factors in Ground Operations

IATA Trainings

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Human Resources Management

Human Resources Management

IATA Trainings

Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.

 8 Saat

IATA Dangerous Goods Regulations (DGR) - Initial Category 6

IATA Dangerous Goods Regulations (DGR) - Initial Category 6

IATA Trainings

 8 Saat

IATA Dangerous Goods Regulations (DGR) - Instructor Refresher

IATA Dangerous Goods Regulations (DGR) - Instructor Refresher

IATA Trainings

Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

IATA Dangerous Goods Regulations (DGR) - Recurrent - Category 3

IATA Dangerous Goods Regulations (DGR) - Recurrent - Category 3

IATA Trainings

 8 Saat

IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2

IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2

IATA Trainings

 8 Saat

IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors

IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors

IATA Trainings

 8 Saat

IATA DGR and 49 CFR

IATA DGR and 49 CFR

IATA Trainings

 8 Saat

IATA DGR and 49 CFR - Initial - Category 6

IATA DGR and 49 CFR - Initial - Category 6

IATA Trainings

 8 Saat

IATA DGR and 49 CFR - Recurrent - Category 6

IATA DGR and 49 CFR - Recurrent - Category 6

IATA Trainings

 8 Saat

IATA DGR Initial - Designated Postal Operators - Category A

IATA DGR Initial - Designated Postal Operators - Category A

IATA Trainings

 8 Saat

IATA/ICAO Human Resources Management (I-TRAIN)

IATA/ICAO Human Resources Management (I-TRAIN)

IATA Trainings

 8 Saat

IATA/ICAO Leadership Development and Succession Planning (I-TRAIN)

IATA/ICAO Leadership Development and Succession Planning (I-TRAIN)

IATA Trainings

 8 Saat

IATA/ICAO Operations Excellence (I-TRAIN)

IATA/ICAO Operations Excellence (I-TRAIN)

IATA Trainings

 8 Saat

IATA/ICAO Project Management Essentials (I-TRAIN)

IATA/ICAO Project Management Essentials (I-TRAIN)

IATA Trainings

 8 Saat

IATA-UQAC Training Course with an Exclusive Touristic Stay (Aircraft Airworthiness & Air Carrier Certification)

IATA-UQAC Training Course with an Exclusive Touristic Stay (Aircraft Airworthiness & Air Carrier Certification)

IATA Trainings

 8 Saat

Implementing Performance

Implementing Performance

IATA Trainings

 8 Saat

Infectious Substance Transport

Infectious Substance Transport

IATA Trainings

 8 Saat

In-flight Security

In-flight Security

IATA Trainings

 8 Saat

Instructional Design

Instructional Design

IATA Trainings

Systematically design, develop, implement, and evaluate training using an instructional design model.

 8 Saat

Instructional Techniques

Instructional Techniques

IATA Trainings

It takes more than technical competence for you to successfully deliver aviation training. This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Learn how to use the skills needed to conduct an effective training program to create a positive learning environment, coach and motivate trainees, handle difficult participants, and much more. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12

Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12

IATA Trainings

This course will teach you how to design and deliver dangerous goods training by incorporating active learning to overcome technical challenges of the subject. Learn the techniques and strategies to plan a comprehensive dangerous goods training program, use sequence learning activities to ensure an effective mix and flow, and conclude a training session with an emphasis on applying the learning back on the job. During the course you will practice a variety of core techniques and strategies to lead adult learning, instructional design and facilitation techniques. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor. Prerequisites: Participants should hold a valid DGR certificate for categories 4, 5, 7, 8, 9, 10, 11, 12 and have at least 5 years working experience in hazardous materials and safety, or cargo operations

 8 Saat

Integrated Approach to Passenger Revene Accounting and Control

Integrated Approach to Passenger Revene Accounting and Control

IATA Trainings

Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional Prerequisites: Participants must have completed the "Advanced Passenger Proration" and the "Passenger Interline Accounting and Control" courses prior to registering to this course.

 8 Saat

Integrated Aviation Management System - IAMS

Integrated Aviation Management System - IAMS

IATA Trainings

 8 Saat

Internal Audit for Ground Services

Internal Audit for Ground Services

IATA Trainings

 8 Saat

International Air Law - University of Geneva

International Air Law - University of Geneva

IATA Trainings

 8 Saat

International Air Law for Lawyers and Legal Professionals

International Air Law for Lawyers and Legal Professionals

IATA Trainings

 8 Saat

International Cargo Operations and Documentation

International Cargo Operations and Documentation

IATA Trainings

 8 Saat

International Financial Reporting Standards - Introduction

International Financial Reporting Standards - Introduction

IATA Trainings

 8 Saat

International Negotiation Skills

International Negotiation Skills

IATA Trainings

Sign better deals by improving your tactics and techniques.

 8 Saat

International Strategy Planning and Implementation

International Strategy Planning and Implementation

IATA Trainings

Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders.

 8 Saat

Introducción a la Gestión de Ingresos

Introducción a la Gestión de Ingresos

IATA Trainings

 8 Saat

Introduction to the Airline Industry

Introduction to the Airline Industry

IATA Trainings

 8 Saat

IOSA Airline Auditor Training

IOSA Airline Auditor Training

IATA Trainings

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 with this course, which will ensure that you have a comprehensive understanding of the training curriculum for auditors who are assigned to conduct internal auditing against the ISARPs. You will learn how to interpret IOSA Standards and Recommended Practices (ISARPs), understand quality assurance requirements and audit methodology. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

IOSA Auditor Training

IOSA Auditor Training

IATA Trainings

Understand the IOSA Program and its aims as well as the auditing methodology and techniques.

 8 Saat

IOSA Program Workshop

IOSA Program Workshop

IATA Trainings

E-IOSA is the result of industry demand for a more effective IOSA audit. Under E-IOSA, an Operator will be required to complete ongoing internal assessments using the IOSA Standards and Recommended Practices (ISARPs). During this workshop you will learn how to incorporate the IOSA process into your internal Quality Assurance program, and how to ensure the following four aspects of airline operations: continued conformity with IOSA, implementation of IOSA Standards, increased reliability of quality assurance functions, and standardization of the auditing process. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 16 hours of instruction delivered by an official IATA Instructor.

 8 Saat

IOSA-SMS Requirements

IOSA-SMS Requirements

IATA Trainings

 8 Saat

ISAGO for Auditors

ISAGO for Auditors

IATA Trainings

 8 Saat

ISAGO for Ground Service Providers

ISAGO for Ground Service Providers

IATA Trainings

This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. Review the ISAGO standards and recommended practices as per the IATA Ground Operations Standards manual. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 32 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Jeppesen Ab-Initio PPL-CPL (Classroom)

Jeppesen Ab-Initio PPL-CPL (Classroom)

IATA Trainings

 8 Saat

Jeppesen Charts and Airspace Workshop

Jeppesen Charts and Airspace Workshop

IATA Trainings

 8 Saat

Jeppesen Dispatcher and Flight OPS Orientation

Jeppesen Dispatcher and Flight OPS Orientation

IATA Trainings

 8 Saat

Jeppesen Flight Operations Management Level 2 - FOM-2

Jeppesen Flight Operations Management Level 2 - FOM-2

IATA Trainings

 8 Saat

Jeppesen International Flight Operations, IFO

Jeppesen International Flight Operations, IFO

IATA Trainings

 8 Saat

Jeppesen International Flight Planning for Dispatchers

Jeppesen International Flight Planning for Dispatchers

IATA Trainings

 8 Saat

Jeppesen Pilot Foundation Program (Classroom)

Jeppesen Pilot Foundation Program (Classroom)

IATA Trainings

 8 Saat

Jet Fuel Price Risk Management

Jet Fuel Price Risk Management

IATA Trainings

 8 Saat

Law of Aviation Insurance

Law of Aviation Insurance

IATA Trainings

 8 Saat

Leadership Development and Succession Planning

Leadership Development and Succession Planning

IATA Trainings

Lead talent development and plan the succession for the sustainability of your organization.

 8 Saat

Lean - Six Sigma in Aviation

Lean - Six Sigma in Aviation

IATA Trainings

 8 Saat

Legal and Financial Issues for Air Navigation Service Providers

Legal and Financial Issues for Air Navigation Service Providers

IATA Trainings

 8 Saat

Live Animals Regulations (LAR) for Acceptance Staff

Live Animals Regulations (LAR) for Acceptance Staff

IATA Trainings

 8 Saat

Live Animals Regulations, LAR

Live Animals Regulations, LAR

IATA Trainings

 8 Saat

Management of Air Navigation Services

Management of Air Navigation Services

IATA Trainings

 8 Saat

Management of Aviation Facilitation

Management of Aviation Facilitation

IATA Trainings

 8 Saat

Management of Aviation Quality and Service - Civil Aviation

Management of Aviation Quality and Service - Civil Aviation

IATA Trainings

 8 Saat

Management of Training

Management of Training

IATA Trainings

Position training at the heart of organizational growth and improvement.

 8 Saat

Managing a Corporate Travel Program

Managing a Corporate Travel Program

IATA Trainings

 8 Saat

Managing a Travel Business - University of Geneva

Managing a Travel Business - University of Geneva

IATA Trainings

 8 Saat

Managing Accident Prevention and Investigation

Managing Accident Prevention and Investigation

IATA Trainings

 8 Saat

Managing Across Cultures

Managing Across Cultures

IATA Trainings

 8 Saat

Managing Across Cultures - University of Geneva

Managing Across Cultures - University of Geneva

IATA Trainings

 8 Saat

Managing Air Cargo Operations

Managing Air Cargo Operations

IATA Trainings

 8 Saat

Managing Aviation Policy and Regulation

Managing Aviation Policy and Regulation

IATA Trainings

 8 Saat

Managing People Performance

Managing People Performance

IATA Trainings

People are the backbone of commercial aviation, and people management is crucial for ensuring business performance. With this course, you will gain the knowledge needed to bring out the best in the people you manage. You will have the opportunity to assess your strengths and development areas, to make you better at communicating and giving feedback, motivating the varying personalities in your team, and managing change. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Managing the Implementation of Aviation System Block Upgrades (ASBUs)

Managing the Implementation of Aviation System Block Upgrades (ASBUs)

IATA Trainings

 8 Saat

Managing the Implementation of Aviation System Block Upgrades (ASBUs) in the African Context

Managing the Implementation of Aviation System Block Upgrades (ASBUs) in the African Context

IATA Trainings

 8 Saat

Managing the Safety Oversight Function

Managing the Safety Oversight Function

IATA Trainings

 8 Saat

Manipulación de Mercancías Sensibles a la Temperatura

Manipulación de Mercancías Sensibles a la Temperatura

IATA Trainings

 8 Saat

Maximizing Revenues From Frequent Flyer Programs

Maximizing Revenues From Frequent Flyer Programs

IATA Trainings

Unlock the potential of your frequent flyer program and change customer behavior while maximizing revenues and profits. Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

Medical Issues in Aviation

Medical Issues in Aviation

IATA Trainings

 8 Saat

Modelos de Negocio de las Aerolíneas Y Estrategias Competitivas – Programa de Simulación Virtual

Modelos de Negocio de las Aerolíneas Y Estrategias Competitivas – Programa de Simulación Virtual

IATA Trainings

 8 Saat

Monitoring and Controlling Multiple Projects (30 PDUs)

Monitoring and Controlling Multiple Projects (30 PDUs)

IATA Trainings

 8 Saat

MRM - Maintenance Resources Management

MRM - Maintenance Resources Management

IATA Trainings

 8 Saat

National and International Aviation Systems

National and International Aviation Systems

IATA Trainings

 8 Saat

Network, Fleet and Schedule Planning

Network, Fleet and Schedule Planning

IATA Trainings

Contribute to your company’s success by developing a profitable network fleet plan and an effective flight schedule. Improve your planning and management skills and understand scheduling process and tactics. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level and Professional Prerequisites: None

 8 Saat

New Distribution Capability Awareness

New Distribution Capability Awareness

IATA Trainings

By the end of this course you will be able to understand: The business and technical aspects of the IATA NDC initiative The current status of the NDC development rights How the airline distribution business and marketing will change The technical integration of NDC into airline distribution

 8 Saat

New Distribution Capability for Finance

New Distribution Capability for Finance

IATA Trainings

Understanding Airline costs and benefits of Implementing New Distribution Capability (NDC) The New Distribution Capability (NDC) Program is a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard). The NDC Standard will enhance the capability of communications between airlines and travel agents and will be open to any third party, intermediary, IT provider or non-IATA member, to implement and use. The NDC Program will transform the way airline products and services are retailed to corporations, leisure, and business travelers and will facilitate product differentiation, time-to-market, access to full and rich travel content, and a transparent shopping experience. This introductory New Distribution Capability (NDC) training course will provide an in depth review of the NDC financial simulator. By using the NDC financial simulator, you will learn how to build and refine your NDC business case, and how to identify the most relevant deployment for your distribution strategy. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 12 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Normas y Certificación Aeroportuarias

Normas y Certificación Aeroportuarias

IATA Trainings

 8 Saat

Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6

Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6

IATA Trainings

 8 Saat

Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6

Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6

IATA Trainings

 8 Saat

Normativas relativas a Animales Vivos

Normativas relativas a Animales Vivos

IATA Trainings

 8 Saat

Normativas relativas a Mercancías Peligrosas – Actualización para instructores

Normativas relativas a Mercancías Peligrosas – Actualización para instructores

IATA Trainings

 8 Saat

Operaciones de seguridad aeroportuarias

Operaciones de seguridad aeroportuarias

IATA Trainings

 8 Saat

Operational Risk Management (Orm) In Civil Aviation

Operational Risk Management (Orm) In Civil Aviation

IATA Trainings

 8 Saat

Organization Development and Restructure

Organization Development and Restructure

IATA Trainings

 8 Saat

Passenger Assessment and Travel Document Checks

Passenger Assessment and Travel Document Checks

IATA Trainings

 8 Saat

Passenger Data Program

Passenger Data Program

IATA Trainings

This course answers your questions about API, Interactive API (IAPI) and PNR data, as well as the many standards currently used to transmit them. Working from the API-PNR Toolkit, the practical exercises in this course will also help you understand the steps to building a data program in alignment with international standards. Passenger data has become a central piece of the facilitation puzzle, as an increasing number of governments require API-PNR data using multiple transmission standards. ICAO, IATA and the WCO have responded with the API-PNR Toolkit, a recommended global framework and international standard for transmitting passenger data. When implemented, this framework will bring value to what is currently a costly process for all parties involved. Airlines, regulators, and airports can benefit from this opportunity to work together toward a solution for information sharing. Not only can a common data program enhance the effectiveness of national border control, it will also ultimately improve security throughout the industry. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Passenger Fares and Ticketing - Advanced

Passenger Fares and Ticketing - Advanced

IATA Trainings

Construct normal fare of single pricing units and consecutive or contiguous pricing units. Available as: Classroom & In-Company course Duration: 10 days (80 hours) Recommended level: Professional Prerequisites: Participants must have completed "Basic Passenger Fares and Ticketing" prior to registering for this course, and covered the core elements of the Mileage System Principle, Standard Condition 100/101, the Higher Intermediate Point check and the Backhaul check.

 8 Saat

Passenger Fares and Ticketing - Basic

Passenger Fares and Ticketing - Basic

IATA Trainings

Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials to become the travel professional your customers trust. Available as: Classroom & In-Company course Duration: 5 days Recommended level: Entry-level Prerequisites: none

 8 Saat

Passenger Fares and Ticketing Alterations

Passenger Fares and Ticketing Alterations

IATA Trainings

 8 Saat

Passenger Fares Workshop - Basic

Passenger Fares Workshop - Basic

IATA Trainings

 8 Saat

Passenger Interline Accounting and Control

Passenger Interline Accounting and Control

IATA Trainings

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level and Professional Prerequisites: none

 8 Saat

Passenger Proration - Advanced

Passenger Proration - Advanced

IATA Trainings

Improve your skills and knowledge in calculating the prorate value of passenger flight and excess baggage. Assess your entitlement in accordance with the Multilateral Proration Agreements – Passenger (MPA-P). Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Intermediate-level and Professional Prerequisites: participants must have complete the IATA course " Fundamentals of Passenger Proration" or have at least one year working experience in proration.

 8 Saat

Passenger Proration - Fundamentals

Passenger Proration - Fundamentals

IATA Trainings

Apply the rules of the Prorate Manual - Passenger (PMP) and the Multilateral Proration Agreement – Passenger (MPA-P) within your organization. Learn how proration can be a useful tool in maximizing the revenue of an airline, through proper pricing policy and fare structuring. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Entry-level Prerequisites: none

 8 Saat

Passenger Revenue Control - Initial

Passenger Revenue Control - Initial

IATA Trainings

 8 Saat

Passenger Tariff Workshop

Passenger Tariff Workshop

IATA Trainings

 8 Saat

People Management and Development for Airlines (PMDA)

People Management and Development for Airlines (PMDA)

IATA Trainings

 8 Saat

Performance-Based Navigation (PBN) I

Performance-Based Navigation (PBN) I

IATA Trainings

 8 Saat

Performance-Based Navigation (Pbn) II

Performance-Based Navigation (Pbn) II

IATA Trainings

 8 Saat

Performance-Based Navigation (PBN) Implementation Workshop

Performance-Based Navigation (PBN) Implementation Workshop

IATA Trainings

 8 Saat

Phraseology And Safety Training For Air Traffic Controllers And Pilots

Phraseology And Safety Training For Air Traffic Controllers And Pilots

IATA Trainings

Communicate safely using ICAO standard phraseologies. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Planificación de Respuesta de la Emergencia (ERP) para Autoridades de Aviación Civiles y Proveedores de Servicios Aéreos de la Navegación

Planificación de Respuesta de la Emergencia (ERP) para Autoridades de Aviación Civiles y Proveedores de Servicios Aéreos de la Navegación

IATA Trainings

 8 Saat

Planificación de Rutas, Flota Y Horarios

Planificación de Rutas, Flota Y Horarios

IATA Trainings

 8 Saat

Planificacion y Gestion Estrategica de la Aviacion Civil

Planificacion y Gestion Estrategica de la Aviacion Civil

IATA Trainings

 8 Saat

Planning and Strategic Direction in Civil Aviation

Planning and Strategic Direction in Civil Aviation

IATA Trainings

 8 Saat

Predictive Passenger Screening

Predictive Passenger Screening

IATA Trainings

 8 Saat

Price Optimization and Revenue Management for Cargo

Price Optimization and Revenue Management for Cargo

IATA Trainings

 8 Saat

Procesos de Gestión de Seguridad y Calidad

Procesos de Gestión de Seguridad y Calidad

IATA Trainings

 8 Saat

Procurement and Contracts Management

Procurement and Contracts Management

IATA Trainings

Learn how to properly manage and control the procurement process with your suppliers

 8 Saat

Product Management Action-Learning

Product Management Action-Learning

IATA Trainings

 8 Saat

Product Management Excellence

Product Management Excellence

IATA Trainings

 8 Saat

Professıonal Skills For DGR Instructors - Categorıes 1,2,3,6

Professıonal Skills For DGR Instructors - Categorıes 1,2,3,6

IATA Trainings

Understand and apply adult learning principles Write training objectives and formulate test questions for a given target group Develop DGR training program using instructional design techniques Learn how to develop, implement and execute an effective instructional plan Facilitate learning by applying effective facilitation techniques Prepare visual aids required for the training unit Refresh your knowledge of the IATA and ICAO Dangerous Goods Regulations

 8 Saat

Professional Air Cargo Supervisor

Professional Air Cargo Supervisor

IATA Trainings

 8 Saat

Project Management - Advanced (30 PDUs)

Project Management - Advanced (30 PDUs)

IATA Trainings

 8 Saat

Project Management - University of Geneva

Project Management - University of Geneva

IATA Trainings

 8 Saat

Project Management Essentials

Project Management Essentials

IATA Trainings

This course will teach you the fundamentals of project management. Learn how to apply essential project management concepts, deal with changes and challenges, and check the impact of your decisions on project outcomes. Benefit from the Harvard Business Publishing simulation to develop your skills of managing real projects. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Project Planning and Design

Project Planning and Design

IATA Trainings

 8 Saat

QMS Implementation & Control

QMS Implementation & Control

IATA Trainings

 8 Saat

Quality Management (QMS) for Airlines

Quality Management (QMS) for Airlines

IATA Trainings

 8 Saat

Quality Management (QMS) for Ground Services

Quality Management (QMS) for Ground Services

IATA Trainings

 8 Saat

Quality Management System (QMS) Implementation

Quality Management System (QMS) Implementation

IATA Trainings

Drawing from the experience of IATA’s instructors and experts, this course addresses the common challenges to implementing a Quality Management System in an airline. Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

IATA Trainings

 8 Saat

Recurrent Aviation Security Training

Recurrent Aviation Security Training

IATA Trainings

 8 Saat

Refresher Training for Air Traffic Controllers

Refresher Training for Air Traffic Controllers

IATA Trainings

 8 Saat

Règlements de l’IATA relatifs aux matières dangereuses (DGR)

Règlements de l’IATA relatifs aux matières dangereuses (DGR)

IATA Trainings

 8 Saat

Règlements de l’IATA relatifs aux matières dangereuses (DGR) - Cours de perfectionnement - Catégorie 6

Règlements de l’IATA relatifs aux matières dangereuses (DGR) - Cours de perfectionnement - Catégorie 6

IATA Trainings

 8 Saat

Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6

Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6

IATA Trainings

 8 Saat

Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Mise à jour pour instructeurs

Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Mise à jour pour instructeurs

IATA Trainings

 8 Saat

Revenue Accounting and Control Optimization

Revenue Accounting and Control Optimization

IATA Trainings

This workshop touches on the key optimization zones for improving the Passenger Revenue Accounting & Control (PRAC) function. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Revenue Management - Introductory

Revenue Management - Introductory

IATA Trainings

Study the key factors affecting airline performance and the revenue management methods used to measure and control them. Through a series of practical exercises, this course prepares you to make accurate forecasts and implement the right approach in your organization. Available as: Classroom & In-Company course Duration: 3 days (24 hours) Recommended level: Entry-level Prerequisites: None

 8 Saat

Risk Management for Temperature-Controlled Cargo

Risk Management for Temperature-Controlled Cargo

IATA Trainings

 8 Saat

Risk Management Foundations

Risk Management Foundations

IATA Trainings

 8 Saat

Risk Management Practical Implementation

Risk Management Practical Implementation

IATA Trainings

 8 Saat

Root Cause Analysis

Root Cause Analysis

IATA Trainings

Learn the Root Cause Analysis techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs. RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit non-conformities. This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Available at IATA Training Centers or at your company Duration: 5 days (40 hours) Requirements: None

 8 Saat

Route Forecasting And Development

Route Forecasting And Development

IATA Trainings

Route planning requires a complex set of skills to find the right balance between scheduling, market demand, and costs. This course shares common industry practices for route forecasting to help you assess the performance of your airline’s network and analyze the revenue potential of new routes. Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Available as: Classroom & In-Company courses Duration: 4 days (32 hours) Recommended level: Entry-level or professional Prerequisites: None

 8 Saat

SAFA Essentials

SAFA Essentials

IATA Trainings

 8 Saat

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation

IATA Trainings

 8 Saat

Safety Management Systems (SMS) - Implementation and Control

Safety Management Systems (SMS) - Implementation and Control

IATA Trainings

This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Gain the skills to implement a phased and manageable workload that will allow you to comply with regulatory requirements. Learn how to take a proactive approach to risk management and promote an ongoing safety culture within your organization. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Safety Management Systems (SMS) - Implementation Methodology

Safety Management Systems (SMS) - Implementation Methodology

IATA Trainings

Learn proven skills to lead and drive the SMS implementation in an organization Understand and put into practice the essentials of project management Identify the challenges in implementing a SMS Develop the foundation for risk management Acquire a comprehensive SMS implementation tool box

 8 Saat

Safety Management Systems (SMS) - Implementation Plan I

Safety Management Systems (SMS) - Implementation Plan I

IATA Trainings

 8 Saat

Safety Management Systems (SMS) - Implementation Plan II

Safety Management Systems (SMS) - Implementation Plan II

IATA Trainings

 8 Saat

Safety Management Systems (SMS) - Train the Trainer

Safety Management Systems (SMS) - Train the Trainer

IATA Trainings

 8 Saat

Safety Management Systems (SMS) for Airlines

Safety Management Systems (SMS) for Airlines

IATA Trainings

 8 Saat

Safety Management Systems (SMS) for Airports

Safety Management Systems (SMS) for Airports

IATA Trainings

 8 Saat

Safety Management Systems (SMS) for Civil Aviation

Safety Management Systems (SMS) for Civil Aviation

IATA Trainings

 8 Saat

Safety Management Systems (SMS) for Civil Aviation - University of Geneva

Safety Management Systems (SMS) for Civil Aviation - University of Geneva

IATA Trainings

 8 Saat

Safety Management Systems for Cargo

Safety Management Systems for Cargo

IATA Trainings

 8 Saat

Safety Risk Management

Safety Risk Management

IATA Trainings

 8 Saat

Sales Accounting and Control

Sales Accounting and Control

IATA Trainings

 8 Saat

Sécurité relative au fret aérien

Sécurité relative au fret aérien

IATA Trainings

 8 Saat

Security Audit and Quality Control

Security Audit and Quality Control

IATA Trainings

Ensure your compliance with industry-wide security audit requirements. Learn the essential airline and airport security audit requirements in ICAO Annex 17 in this advanced-level course. Become proficient in a wide range of industry standards, with in-depth reviews of international and national security programs. Gain the skills to conduct compliant audits and quality control across multiple security segments. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional & Management Prerequisites: Participants should have at least two years of experience in an aviation security management role.

 8 Saat

Security Checkpoint Management

Security Checkpoint Management

IATA Trainings

 8 Saat

Security Management Systems - SeMS

Security Management Systems - SeMS

IATA Trainings

 8 Saat

Security Risk and Crisis Management

Security Risk and Crisis Management

IATA Trainings

Do you have the skills you need to react swiftly in a crisis? This course helps you to address security vulnerabilities in your organization and handle the aftermath of a crisis. Improve your understanding of risk management and understand how to prepare a risk assessment of your organization by correctly assessing and quantifying threat. Learn how to minimize risk by reviewing current threats to the aviation industry. When the unexpected does happen, it is important to be prepared. Explore the causal factors that lead to a crisis and gain the skills you need to respond quickly and effectively. Equip your facility and staff by developing a crisis plan, gathering an emergency response team, and preparing a crisis center. Improve your communication skills when faced with external parties, such as the media. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: At least three years of managerial responsibility including international exposure.

 8 Saat

Security X-ray Screening Operations

Security X-ray Screening Operations

IATA Trainings

 8 Saat

Self - Leadership

Self - Leadership

IATA Trainings

 8 Saat

Senior Civil Aviation Management

Senior Civil Aviation Management

IATA Trainings

 8 Saat

Service à la Clientèle

Service à la Clientèle

IATA Trainings

 8 Saat

Servicio de Atención al Cliente

Servicio de Atención al Cliente

IATA Trainings

 8 Saat

SGHA-SLA and Effective Negotiation Behaviors Workshop

SGHA-SLA and Effective Negotiation Behaviors Workshop

IATA Trainings

Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document. This course covers the IATA Standard Ground Handling Agreement section by section, giving you the foundations to write the Annex B and Service Level Agreement accurately and effectively. Learn how to enhance cooperation, efficiency and savings in your negotiations through technical training and exercises that replicate today’s global marketplace. Join the 452 Contract Managers and Ground Operations professionals from 77 countries who have upgraded their skills with this training since 2010. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: Participants should have prior knowledge of ground handling business and operations

 8 Saat

Shipping Lithium Batteries by Air

Shipping Lithium Batteries by Air

IATA Trainings

 8 Saat

Shipping Perishable Cargo

Shipping Perishable Cargo

IATA Trainings

 8 Saat

Simplified Interline Settlement (SIS)

Simplified Interline Settlement (SIS)

IATA Trainings

 8 Saat

Simplified Interline Settlement (SIS) - Cargo

Simplified Interline Settlement (SIS) - Cargo

IATA Trainings

 8 Saat

Simplified Interline Settlement (SIS) - Miscellaneous

Simplified Interline Settlement (SIS) - Miscellaneous

IATA Trainings

 8 Saat

Simplified Interline Settlement (SIS) - Passenger

Simplified Interline Settlement (SIS) - Passenger

IATA Trainings

 8 Saat

Sistema de Dirección de Seguridad (SMS) para Aviación Civil - Nivel Avanzado

Sistema de Dirección de Seguridad (SMS) para Aviación Civil - Nivel Avanzado

IATA Trainings

 8 Saat

Sistema de Gestión de Seguridad Operacional (SMS) Implementación & Control

Sistema de Gestión de Seguridad Operacional (SMS) Implementación & Control

IATA Trainings

 8 Saat

Sistemas de Gestión de la Seguridad Física - SeMS

Sistemas de Gestión de la Seguridad Física - SeMS

IATA Trainings

 8 Saat

Sistemas de Gestión de Seguridad (SMS) Para La Aviación Civil

Sistemas de Gestión de Seguridad (SMS) Para La Aviación Civil

IATA Trainings

 8 Saat

Special Fares and Ticketing - Intermediate

Special Fares and Ticketing - Intermediate

IATA Trainings

 8 Saat

Standard Line Maintenance Agreements

Standard Line Maintenance Agreements

IATA Trainings

Dedicated course for line maintenance buyers, sellers and contract managers. Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services. This course covers the respective sections of the SGHA and shows you how to write the Annex B according to regulatory requirements for line maintenance. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Station / Ground Handling Management

Station / Ground Handling Management

IATA Trainings

Improve the On-Time Performance of your station. Essential training for Station Managers working for ground service providers and self-handling airlines. This course helps you examine ground handling functions, from marshaling to pushback, check-in to deicing. Analyze the management responsibilities on the ramp and in the passenger and cargo terminals. • Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Station Operations Control

Station Operations Control

IATA Trainings

 8 Saat

Station/Ground Handling Management

Station/Ground Handling Management

IATA Trainings

 8 Saat

Strategic Management for Civil Aviation Authorities

Strategic Management for Civil Aviation Authorities

IATA Trainings

 8 Saat

Sustainable Aviation - Improving Environmental Performance

Sustainable Aviation - Improving Environmental Performance

IATA Trainings

 8 Saat

Systèmes de Gestion de la Sécurité (SMS) Pour l'Aviation Civile

Systèmes de Gestion de la Sécurité (SMS) Pour l'Aviation Civile

IATA Trainings

 8 Saat

Systèmes de gestion de la sécurité (SMS) pour les aéroports

Systèmes de gestion de la sécurité (SMS) pour les aéroports

IATA Trainings

 8 Saat

Systèmes de Gestion de la Sécurité (SMS) Pour les Compagnies Aériennes

Systèmes de Gestion de la Sécurité (SMS) Pour les Compagnies Aériennes

IATA Trainings

 8 Saat

Tarificación Dinámica y Gestión de Ingresos

Tarificación Dinámica y Gestión de Ingresos

IATA Trainings

 8 Saat

Técnicas de Comunicación Efectivas

Técnicas de Comunicación Efectivas

IATA Trainings

 8 Saat

Técnicas de Enseñanza sobre Mercancías Peligrosas

Técnicas de Enseñanza sobre Mercancías Peligrosas

IATA Trainings

 8 Saat

Técnicas y Procedimientos Relativos a la Carga

Técnicas y Procedimientos Relativos a la Carga

IATA Trainings

 8 Saat

Temperature Controlled Cargo Operation

Temperature Controlled Cargo Operation

IATA Trainings

To become a player in the pharmaceutical logistics market, you have to prove your business can handle time and temperature-sensitive products efficiently, reliably, and under variable circumstances. This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. You will also receive guidelines for creating your own Standard Operating Procedures and Service Level Agreement templates so you are sure to deliver consistent service once back on the job. Course format: This course is available at IATA Training Centers, regional partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 15 Saat

Temperature Controlled Container Operations

Temperature Controlled Container Operations

IATA Trainings

 8 Saat

Temperature-Controlled Cargo Handling

Temperature-Controlled Cargo Handling

IATA Trainings

 8 Saat

Total Quality Management (TQM) for Airports

Total Quality Management (TQM) for Airports

IATA Trainings

 8 Saat

Trade Union Structure and Negotiations

Trade Union Structure and Negotiations

IATA Trainings

 8 Saat

Train the Trainer

Train the Trainer

IATA Trainings

This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Train the Trainer - Advanced

Train the Trainer - Advanced

IATA Trainings

 8 Saat

Train the Trainer for CNS, AIS and MET

Train the Trainer for CNS, AIS and MET

IATA Trainings

 8 Saat

Train the Trainer for IATA Live Animals Regulations

Train the Trainer for IATA Live Animals Regulations

IATA Trainings

 8 Saat

Training Needs Assessment

Training Needs Assessment

IATA Trainings

In this three-day course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will ensure that you can ask the right questions, find the answers to performance problems and uncover opportunities for improvement. These skills will enable a more strategic approach to improving the overall performance at the individual, operational and organizational level. Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

 8 Saat

Transport of Dangerous Goods by Sea

Transport of Dangerous Goods by Sea

IATA Trainings

 8 Saat

Transporte de Mercancías Perecederas

Transporte de Mercancías Perecederas

IATA Trainings

 8 Saat

Transporte de Sustancias Infecciosas

Transporte de Sustancias Infecciosas

IATA Trainings

 8 Saat

ULD Handling Fundamentals

ULD Handling Fundamentals

IATA Trainings

 8 Saat

Unruly Passenger Prevention and Response

Unruly Passenger Prevention and Response

IATA Trainings

Unruly passengers are a continuing concern for air carriers. Though incidents are rare, an unruly passenger can pose a real threat to the safety of staff and other travelers and, in extreme cases, cause an airline costly penalties and delays. Whether you work in the air or on the ground, handling an unruly passenger is a delicate task. This course provides practical, methodical training to help you deal with incidents objectively and with confidence. You will learn how to identify and calm unruly behavior in its early stages, and have multiple opportunities to develop your skills with role-play exercises carried out throughout the course. Available at IATA Training Centers or at your company Duration: 3 days (24 hours) Requirements: None

 8 Saat

Unusual / Emergency Situations for Pilots and Air Traffic Controllers

Unusual / Emergency Situations for Pilots and Air Traffic Controllers

IATA Trainings

Refresh your knowledge regarding unusual and emergency situations management. Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

 8 Saat

Witness Interview Techniques in Aircraft Accident and Incident Investigation

Witness Interview Techniques in Aircraft Accident and Incident Investigation

IATA Trainings

 8 Saat