Passenger Services

Classroom Training This course is prepared for the participants who work/aim to work for Passenger Services departments on behalf of the Company due to the regulations of International Air Transport Association (IATA) and the Company.

Passenger Services (Recurrent)

Classroom Training This course is prepared to refresh the current informations by discussing the problems in practice and the transfer of new knowledge about passenger services.

Worldtracer Web Management (ENG)

Classroom Training This course is prepared to teach the rules of lost, found and damaged bags processes and ensure the rules are applied correctly according to Worldtracer Web Management System.

Opening/Closing of Aircraft Doors (ENG)

Classroom Training To provide information and proficiency to open and close all the doors of aircraft.

Dangerous Goods Awareness (Category 10)

Classroom Training Concerning the transportation of Dangerous Goods by air: instructing the regulations laid down by IATA and other authorities to the persons mentioned in category 10 from IATA DGR Table 1.5.A, who is responsible for storage, loading and unloading according to their responsibilities to obtain flight s...

Dangerous Goods Awareness (Category 4,7)

Classroom Training Concerning the transportation of Dangerous Goods by air: instructing the regulations laid down by IATA and other authorities to the persons mentioned in Category 4, 7 from IATA DGR Table 1.5.A, who involved in processing cargo or mail (other than dangerous goods) according to their responsibilities ...

Dangerous Goods Awareness (Category 5,8) (ENG)

Classroom Training Concerning the transportation of Dangerous Goods by air: instructing the regulations laid down by IATA and other authorities to the persons mentioned in category 5, 8 from IATA DGR Table 1.5.A, who is responsible for storage, loading and unloading according to their responsibilities to obtain flight...

Dangerous Goods Awareness (Category 9,11,12)

Classroom Training Concerning the transportation of Dangerous Goods by air: instructing the regulations laid down by IATA and other authorities to the persons mentioned in Category 9,11,12 from IATA DGR Table 1.5.A, passenger handling staff, crew members(other than flight crew members), security staff to obtain flight...

Dangerous Goods Awareness Recurrent (Category 10)

Classroom Training Concerning the transportation of Dangerous Goods by air: refreshing the knowledge of the persons mentioned in Category 10 from IATA DGR Table 1.5.A, who is responsible for storage, loading and unloading according to their responsibilities to obtain flight safety.

Dangerous Goods Regulations (Category 1,2,3,6)

Classroom Training Concerning the transportation of dangerous goods by air, instructing the regulations laid down by IATA and other authorities to shippers, agency or other operator personnel (other than corporate personnel) mentioned in Categories 1, 2, 3 and 6 from IATA DGR Table 1.5.A, especially by applying the re...

Dangerous Goods Regulations (Category 1,2,3,6) Recurrent

Classroom Training Concerning the transportation of dangerous goods by air, with updating the information of the persons, who have valid training certificate, mentioned in categories 1, 2, 3 and 6 from IATA DGR Table 1.5.A and by applying the regulations laid down by IATA and other authorities correctly in order to ob...

Aircraft Cleaning Security (Initial)

Classroom Training

Aircraft Cleaning Security (Recurrent)

Classroom Training

Aircraft Private Security Service and Audits (Initial)

Classroom Training

Aircraft Private Security Service and Audits (Recurrent)

Classroom Training

Basic Cargo Security (Initial)

Classroom Training To ensure the implementation of standard preventive and protective security measures by related personnel to protect civil aviation from unlawful acts.

Basic Cargo Security (Recurrent)

Classroom Training

Basic Civil Aviation Security (Recurrent)

Classroom Training To ensure the implementation of standard preventive and protective security measures by related personnel to protect civil aviation from unlawful acts. 

Ground Operations Security - Passenger (Initial)

Classroom Training To ensure the implementation of standard preventive and protective security measures by related personnel to protect civil aviation from unlawful acts. 

Ground Operations Security-Cargo (Initial)

Classroom Training

Ground Operations Security-Cargo (Recurrent)

Classroom Training

Security Awareness (Initial)

Classroom Training To ensure the implementation of standard preventive and protective security measures by related personnel to protect civil aviation from unlawful acts. 

Security Awareness (Recurrent)

Classroom Training To ensure the implementation of standard preventive and protective security measures by related personnel to protect civil aviation from unlawful acts 

Security Management (Initial)

Classroom Training

Security Management (Recurrent)

Classroom Training

Supply Security (Initial)

Classroom Training

Supply Security (Recurrent)

Classroom Training

Departure Control System (Load Control and Balance) (ENG)

Classroom Training To train on flight safety, loading, weight and balance according to Civil Aviation Authorities and Turkish Airlines Regulations.

Load Control and Balance (ENG)

Blended (E-Learning + Classroom Training) To inform the participants about flight safety, loading, weight and balance according to Civil Aviation Authorities and the Company Regulations. 

Load Control and Balance Recurrent

Classroom Training

To inform the participants about flight safety, loading, weight and balance according to Civil Aviation Authorities and the Company Regulations.

Cargo Operations (ENG)

Classroom Training Take general knowledge and skills about main principles, rules, practices and operation of air cargo transportation for providing safety.

Cargo Operations (Recurrent) (ENG)

Classroom Training To update general knowledge and skills about main principles, rules, practices and operation of air cargo transportation.