* Developments in the CEIV Pharma program
* Recent changes in the Temperature Control Regulations (TCR)
* Irregularities investigation handling
* Root Cause Analysis (RCA) identification
* Corrective And Preventive Action (CAPA) follow up and reporting
* Standards Operational Procedure (SOP) change and control process
* Quality system components; temperature mapping and calibration
* Risk management elements; risk aspects, sources, factors, risk evaluation, classification and mitigation
* Failure Modes and Effects Analysis (FMEA) for risk assessment on air freight route