TRAINING

YOUR LEARNING HUB

Airline Passenger Services (Recurrent) (ENG)

This course is prepared to refresh the current informations by discussing the problems in practice and the transfer of new knowledge about passenger services.

Time: 2.5 day(s) 8 hour


 500 USD (VAT Included)


Subjects:
  • Airlines Agreements 
  • Ticket Exercises
  • Check-in Procedures
  • Transit/Transfer Passenger Procedures
  • Endorsement Procedures
  • Flight Interruption Manifest (FIM)
  • Scenarios Passenger Services Agent May Come Across
  • The Special Services Given in Case of Flight Irregularities
  • Passenger Baggage Rules and Acceptance
  • Excess Baggage Ticket, Rules and Acceptance
  • Sports Equipment Rules and Acceptance
  • Live Animals

Target Audience:
Staff who works in passenger services units for Turkish Airlines and Handling Companies which give services to Turkish Airlines and who has already passenger services certificate.

Authority Approval:
Directorate General of Civil Aviation (DGCA)

Prerequisites:
A01D450 veya A01D550 Yolcu Hizmetleri Sertifikasına sahip olmalıdır.