Konular:
- Mission, Vision
- General Policies, Liabilities
- Penalties
- Passport and Passport Types
- Travel Documents Other Than Passport
- Security Features of Passport and Travel Documents
- Visa
- Residence Permit Types
- Schengen Visa and Countries
- INAD/Deportee Passenger, Policies for Return Transportation
- TIMATIC
- Passenger Profiling
- Forgery, Forgery Types
- Countries, Countries’ Travel Document and Regulations
Hedef Kitle:
Passenger services agents/supervisors, sales and traffic agents/supervisors who are working/or will work in the appropriate units pertaining to passenger services as found suitable by their managers, agents of the Handling Companies’ who provides services for airlines in domestic/international stations, staff of Companies related with Civil Aviation or Companies co-operating with training can attend to course.
Otorite Onayı:
ICAO
Ön Şartlar: 1. High-school degree
2. Fluency in English
3. Fluency in at least one foreign language (desired)
4. Successful completion of Passenger Services training or equivalent