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Passenger Assessment and Travel Document Checks

IATA Trainings - A06D519 - Sınıf Eğitimi

Passenger Assessment and Travel Document Checks
Passenger assessment and exception handling techniques to save your airline from costly delays and penalties.Based on the latest trends and industry best practices, this course provides tools to identify forged documents and potentially disruptive passengers.Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

3 gün (3x8 saat)


 1851 USD (KDV Dahil)


Konular:
Identity documentation – international standards Document security features Fake/stolen documents – issues and drivers, uses and applications Documentation control: tools, equipment and available resources TIMATIC uses and features Passenger assessment Risk assessment Role and responsibilities of Airline Liaison Officers (ALO) Exception handling and customer service Denial of boarding Future industry directions

Hedef Kitle:
Operations staff from airlines and ground service providers Airline staff working at an airport Passenger handling agents and supervisors Airport terminal staff Prerequisites: Participants should have basic knowledge of passenger handling services

Otorite Onayı:
IATA

Ön Şartlar:
Participants should have basic knowledge of passenger handling services