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Müşteri Şikayetinin Önemi ve Şikayet Yönetimi

Kişisel Gelişim Eğitimleri - A03E300 - E-Learning

In this course, it is mentioned about to be customer oriented, to turn customer complaints into an opportunity and to present a solution to the customers.

1 gün (1x1 saat)


 30 EUR (KDV Dahil)


Konular:
Introduction Customer Complaint Sample Effective Complaint Management What Does Customer-Oriented Mean? Why Is Positive Customer Experience Important? What is a Complaint? The Importance of Complaints Why are Complaints Opportunities? Types of Feedback Channels of Accessing Feedback Channels of Feedback Labeling

Hedef Kitle:
In General

Otorite Onayı:
None

Ön Şartlar:
None