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Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

IATA Trainings - A06D594 - Sınıf Eğitimi

Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers
Improve customer relationship management and customer service for Civil Aviation Authorities (CAA) and Air Navigation Service Providers (ANSP).Available as: Classroom & In-Company course Duration: 5 days (40 hours) Recommended level: Professional and Management Prerequisites: None

5 gün (5x8 saat)


 2561 USD (KDV Dahil)


Konular:
Customer service management issues Managing and measuring ANS performance Planning a customer service operation Developing customer service strategies Team work exercises

Hedef Kitle:
This course is recommended for:ANS providers Civil Aviation Authorities

Otorite Onayı:

IATA


Ön Şartlar:
There are no prerequistes for this course