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Cargo Claims and Complaint Handling

IATA Trainings - A06D037 - Sınıf Eğitimi


Cargo Claims and Complaint Handling
  • Konular
  • Hedef Kitle
  • Otorite Onayı
  • Ön Şartlar
  • Gerekli Belgeler
  • Kritik Bilgiler
Intermediate and ManagementThe nature, sources and principles of legal framework in air cargo industryThe 1929 Warsaw ConventionThe 1955 Hague ProtocolThe 1975 Montreal ProtocolThe 1999 Montreal ConventionGeneral conditions of carriageConditions of contractObligation and right of the shipper/consignee/claimantCargo claims handling procedures, awareness and prevention

This course is recommended for:

  • Airlines and freight forwarders insurance manager and legal counsel
  • Airlines and freight forwarders claims managers
  • Claims process personnel
  • Aviation lawyers
IATA
Participants should have prior knowledge of air cargo procedures Recommended level is Intermediate and Management The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.


Handling claims in air cargo involves the application of a strict documentary process in line with the specific legal frameworks applicable. A correct claims process will lead to proper settlement of claims mitigating potential frustration of any stakeholder involved.




2 gün (2x8 saat)


 1.652,00 USD (KDV Dahil)



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