Business Aviation Handling and Fixed-Base Operations, FBO

IATA Trainings - A06D028 - Sınıf Eğitimi

Business Aviation Handling and Fixed-Base Operations, FBO
Learn the special ground service requirements for business aviation aircraft handling. The business aviation sector handles more than 31,000 aircraft worldwide (EBAA), and this important niche market requires a high level of service and customization from fixed-base operators. Learn best practices in commercial airline ground operations to build a profitable business model. Equip yourself to meet client expectations and deliver consistent service.

3 gün (3x8 saat)

Business The FBO business concept, FBO and common use facilities, In-house or outsourcing? Operations Airport and ground operations, Private aircraft characteristics, GSE equipment characteristics, Standard services during turnaround, Special services and catering Commercial and marketing Marketing of FBO services, The use of IATA Standard Ground Handling Agreement (SGHA) in business aviation, Standard charge notes and the issue of damage liability, Customer service concept in business aviation

Hedef Kitle:
This course is recommended for: Ground Service Providers, Station Managers

Otorite Onayı:

Ön Şartlar:
Participants should have basic knowledge of ground operations