What you will learn
On completion of this course you will be able to:
- Plan, develop and execute an emergency plan, plus coordinate the parties and processes involved
- Advocate for the role and responsibilities of the emergency planning specialist within an airline
- Follow ICAO, the National Transportation Safety Board and State regulations
- Train airline staff for an emergency response or other crisis situation
- Identify and outline areas for improvement in an emergency response situation
Course content
The key topics that are covered during this course include:
- Emergency response organization and network
- Airline responsibilities and compliance (SMS, FAP, IOSA)
- Alarm and notification
- Emergency response plan
- Station emergency response planning
- Special assistance team basics / Humanitarian Response incl. Inquiry / Family Assistance Center
- Go-Team organization
- Crisis communication basics
- Command center missions
- Emergency response facilities
- Emergency response plan implementation: instruction, training and exercises
- Emergency response exercise
- Business Continuity Planning