ANNOUNCEMENT

YOUR LEARNING HUB

MEET THE EXPECTATIONS OF YOUR CUSTOMER THANKS TO “IATA AIRLINE CUSTOMER SERVICE: STRATEGY DESIGN AND IMPLEMENTATION” TRAININGMonday, October 16, 2017



Learn the necessary concepts and processes to design and apply a successful customer services strategy in an airline by taking “IATA Airline Customer Service: Strategy Design and Implementation” training!

Also, create a customer services culture within your team by developing your staff’s customer interactions and the way they handle emergency situations.

For detailed information about the training and application:
E aviationacademy@thy.com
T +90 212 463 63 63 / 14257-12360-13101