ANNOUNCEMENT

YOUR LEARNING HUB

AGENCY DOMESTIC RESERVATION AND TICKETING / 18.01.2016 – 22.01.2016Tuesday, January 5, 2016



Turkish Aviation Academy will carry out “Agency Domestic Reservation and Ticketing” training on 18-22 January 2016.

The training aims to practically teach the users how to make ticketing and sales report transactions correctly on the reservation system.

Target Group:

  • Travel Agency Staff (Domestic)

Aim of the Training:

Upon completing this training, the participants will;

  • be able to make information inquiries about reservation system,
  • be able to create PNR for different trip and passenger types and charge them,
  • be able to do passenger special service demands transactions,
  • be able to do change and cancel transactions on PNR fields,
  • be able to read and examine PNR, PNR history and price fields,
  • be able to do Miles & Smiles award transactions,
  • be able to realize ticketing transactions,
  • have the basic information about discounts, charging rules, ticketing rules and payment methods,
  • be able to do revalidation, refund, void, reissue transactions on ticket.

Course Duration:   5 days (40 hours)

Course Language: Turkish

For application and info:   
E aviationacademy@thy.com
T +90 212 463 63 63 / 13367-12851-12360